Video Not Displaying on Initial LoadBrowser Info Environment
Thanks for using my theme.
Unfortunately the link doesn’t work for me. Can you check?
Good morning, I did reply via email, but figured this is the best way, This website is only visible internally right now. Was hoping you could provide some guidance without having to look at the site. If you need access I can work on it.
Sorry, it’s kinda hard to tell whats happening without being able to inspect the site. I believe that index.php extensions is still the home page. Same pages should display both vidoes. Can you check your sitemap if everything is in order?
I have noticed an issue with the full screen video not loading in browsers other than Safari.
Is there a theme update that fixes this issue? I have had others check and they see the same. Please advise.
It still works in Safari but not in Chrome.
Last time I attempted an update of the addons and the theme it broke the site. So I had to step back and punt with the backup.
Chrome version I have is:
Version 73.0.3683.86 (Official Build) (64-bit)
It just quit working one day in Chrome and I was contacted by the client. I have reinstalled Chrome, clear cache etc. Still same result.
How is it that you can see it in Chrome and I can not? Weird!
I see it in Safari and Firefox.
Could it be a file size/timeout issue?
Also, it always works while in edit mode. Does yours work fine while in edit mode?
I have ruled out it being isolated to just me though. Other are experiencing the issue when viewing the site as well.
It's an elusive bug. I can't tell you why, but it suddenly started working on Chrome on my mac now, consistently, but still not working on my PC and any other computer I try it on using Chrome. I'll keep looking and post a resolution when and if I find one.