cannot edit blocks
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hello, as a newcomer to concrete5 I installed the theme "Fundamental" and made some entries. After I added a new page, some things don't work anymore. For example, I can't edit one block, I can't delete another. At the bottom left of the screen the message "javascriot: void(0)" appears.
What can I do to make the system work again?
What can I do to make the system work again?
Type: | Ticket |
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Status: | Archived |
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Hi there, this doesn’t sound immediately like an issue with the theme but if you can provide a log in to your site via a private message then we can login and take a quick look.
ok, how can I send a private message?
I've gone to your site but it looks like you're not using the Fundamental theme but rather 'Clonemental'...
We can only assist with issues relating to our own themes or add-ons.
We can only assist with issues relating to our own themes or add-ons.
Thank you for looking in.
I am a beginner at concrete5 and first bought and loaded your Theme Fundamental. During my first steps I created a new page at some point and couldn't edit anything afterwards. Everything was blocked. Then I removed the theme assuming I could reload it. But that obviously doesn't work. And at this point I would like your help: how can I reinstall the theme Fundamental to be able to work with it?
In the meantime I only use the currently installed Cloneamental theme to learn the basic functions of conrete5.
Translated withhttp://www.DeepL.com/Translator
I am a beginner at concrete5 and first bought and loaded your Theme Fundamental. During my first steps I created a new page at some point and couldn't edit anything afterwards. Everything was blocked. Then I removed the theme assuming I could reload it. But that obviously doesn't work. And at this point I would like your help: how can I reinstall the theme Fundamental to be able to work with it?
In the meantime I only use the currently installed Cloneamental theme to learn the basic functions of conrete5.
Translated withhttp://www.DeepL.com/Translator
I've logged in to your site, it's not in english so was a bit of a struggle to find my way around ;)
It looks like you've deleted the theme. You need to go to the packages page and uninstall Fundamental and then re-install.
It looks like you've deleted the theme. You need to go to the packages page and uninstall Fundamental and then re-install.
Thank you for your support. I followed your suggestion and was able to reinstall the theme!
best regards
best regards
Now I still have a problem. The new installation of the theme worked, but I can't delete blocks and I can't do the "Reset user customizations" under "design" either. I get the error message "array_merge(): Argument #2 is not an array".
This prevents me from editing, inserting or deleting a block. What can I do please?
and after I've written this I can't callhttp://c5.isopix.de/ at all anymore. The error message appears:
Call to a member function getPackageHandle() on null
I'm at a loss ...
This prevents me from editing, inserting or deleting a block. What can I do please?
and after I've written this I can't callhttp://c5.isopix.de/ at all anymore. The error message appears:
Call to a member function getPackageHandle() on null
I'm at a loss ...
I can now say with satisfaction that the system with the fundamental theme is working again. I was able to achieve this by completely reinstalling Conrete5.
Great to hear ;)
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