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Our site appamada.org, got scrambled in the update to Concrete5 8.2.1. The site is unreadable and my hosting company restored from a backup to no avail. See attached. Suggestions?

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Type: Ticket
Status: Archived
appamada
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c5hub replied on at Permalink Reply
c5hub
This is beyond the support offered in this forum, but when you say they restored from backup do you mean files and database or just files?

Looks like there is an issue with your database which will have no doubt changed when you upgraded.

If however you have restored files and database hen theortically he site should be as it was before...
appamada replied on at Permalink Reply
appamada
Thanks for the response. We are a bit frantic about this, and I am not a programmer. I will keep looking for someone who can assist us.
c5hub replied on at Permalink Reply
c5hub
I can understand your worry. Did you restore both database and files? If you did then yo should be back to where you were before the issue. If you only backed up and restored the files then the database is going to be somewhat out of sync, prob hence the issues you are seeing.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

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concrete5 Environment Information

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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8

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