Pages uneditable after adding a Documents block
Permalink Browser Info Environment
I've added a Documents block to some pages on my website and now they are uneditable - I'm not sure if this is a problem with the Documents widget or the Fundamental Theme or with Conrete 5 Version 8 - we upgraded from 7 in the summer.
I've used the Sitemap to restore previous versions of some of the pages, eg
http://www.henleazejuniorschool.co.uk/my-school/year-6... but in edit mode, the block is still present and I am unable to edit or delete it.
You can see teh block on this page:
http://www.henleazejuniorschool.co.uk/my-school/year-5...
Any ideas?
I've used the Sitemap to restore previous versions of some of the pages, eg
http://www.henleazejuniorschool.co.uk/my-school/year-6... but in edit mode, the block is still present and I am unable to edit or delete it.
You can see teh block on this page:
http://www.henleazejuniorschool.co.uk/my-school/year-5...
Any ideas?
| Type: | Ticket |
|---|---|
| Status: | Archived |
Thanks for getting back so quickly.
When I click the Edit pencil, it goes green, but the page does not become editable - I don't know what the technical term is - it still works like the live webpage, hyperlinks active. The page layout tags show, eg Header Image, Main, Column 1 etc, but they don't activate when clicked, neither do any of the blocks.
When I click the Edit pencil, it goes green, but the page does not become editable - I don't know what the technical term is - it still works like the live webpage, hyperlinks active. The page layout tags show, eg Header Image, Main, Column 1 etc, but they don't activate when clicked, neither do any of the blocks.
This is a strange one - not something we have been able to replicate locally.
The error basically means that javascript/jquery is not working on that page, hence why you have lost the ability to edit the blocks.
I turned off 'CSS and JavaScript Cache' in your cache settings and cleared the cache. This issue now seems to have gone away.
It seems that the issue is coming from how your assets are being compiled and served from the cache. This does seem to relate to a concrete5 issue and perhaps not the theme.
You should now at least be able to edit your pages and we will look in to this further to rule out any issues in the the theme.
The error basically means that javascript/jquery is not working on that page, hence why you have lost the ability to edit the blocks.
I turned off 'CSS and JavaScript Cache' in your cache settings and cleared the cache. This issue now seems to have gone away.
It seems that the issue is coming from how your assets are being compiled and served from the cache. This does seem to relate to a concrete5 issue and perhaps not the theme.
You should now at least be able to edit your pages and we will look in to this further to rule out any issues in the the theme.
Thank you very much - I've now deleted the blocks from those pages and put the documents elsewhere. I'll ask my technical wizards to look at the set up of those particular pages to see why they act differently to other pages: I don't have a problem with the Documents block elsewhere on the site. If you do uncover any other possible causes, let me know. Thanks.
Adam
Adam
No problem. Like I said earlier, I don't think the issue is with the 'Documents' block because the javascript error relates to the 'timeago' function in the 'page list' block.
When compiled using the sites cache it breaks. using the file uncached works as intended, odd.
When compiled using the sites cache it breaks. using the file uncached works as intended, odd.
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
To re-open this issue, reply to this message.
To re-open this issue, reply to this message.
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
To re-open this issue, reply to this message.
To re-open this issue, reply to this message.
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
To re-open this issue, reply to this message.
To re-open this issue, reply to this message.
Sorry to hear you are having issues. I noticed you posted 2 tickets on the same topic, I assume in error, so I have marked your second one as invalid to avoid any confusion.
Looking at your web page with Chrome's developer tools, I can see that you have an error relating to a script called 'timeago' - this actually appears to be coming from the page list block and not the documents block.
When you say you can not edit the block, could you give us any extra info here please?
If you are happy to let us take a look, then please private message us your login details and we can log in and see what's going on.