Theme causing site to Crash

Permalink Browser Info Environment
Every day the site crashes causing this error:
An unexpected error occurred.
syntax error, unexpected end of file, expecting variable (T_VARIABLE) or ${ (T_DOLLAR_OPEN_CURLY_BRACES) or {$ (T_CURLY_OPEN)

When I manually clear the cache via application/files/cache it fixes the problem but only for about a few hours, then crashes again.

Type: Pre-Sale
Status: In Progress
sgossett
View Replies:
c5box replied on at Permalink Reply
c5box
Hi,

Thanks for using my theme :)

When the page crashes again, can you go to the dashboard and enable advance debugging? This should tell us which file is causing the problem. Usually this happens when addons are not compatible with one another.

You can also disable what addons you have to see which is causing the problem.

Let me know if you encounter the problem again and please send me a screenshot.

Kind regards,
James
sgossett replied on at Permalink Reply
sgossett
When the crash occurs, I can not access the dashboard, but I will enable it now and send you info when it crashes later. I have a few dozen sites with different skins but a lot of the same add-ons and this is the only site with the issues. Also the only site I am using this skin on.

I will be in touch. Thanks for the prompt response.




On 1/24/18, 1:46 PM, "concrete5 Community" <discussions@concretecms.com> wrote:

concrete5 Environment Information

# concrete5 Version
Core Version - 8.3.1
Version Installed - 8.3.1
Database Version - 20171218000000

# concrete5 Packages
Easy Image Gallery (1.4.2), Genesis Theme (1.1.7), Pixel Theme (2.0.3), Vimeo Video (1.0.2), Whale Grid Gallery (2.3.3)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - In all cases.
Full Page Cache Lifetime - Every 60 minutes.

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.33

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, fileinfo, filter, ftp, gd, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 64M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
zend_optimizerplus.max_accelerated_files - 2000
zend_optimizerplus.max_file_size - 0
zend_optimizerplus.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36

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