Problems with
Permalink Browser Info Environment
Great theme! I've set it up ok and understand how it works, but have some issues:
1) Cannot customize nav bar on site so right now only one block name is visible at a time. I'm assuming it's because It's a black box with white text so the rest being white aren't visible.
2) What is the size recommended for the background images? I'm using 1440 width. Sometimes that works and sometimes not. Sometimes images aren't visible at all. I've indicated "full-width" in the design CSS box but doesn't always seem to work.
3) Along with that problem is when I use left or right box, sometimes the background image disappears.
4) I set up the social media buttons as per your documentation instructions, but the actual icons don't show up, only little rectangles (in Firebox and Chrome). In Explorer not even the rectangles are visible.
Please HELP! I really want to use the theme but not if I can't get these things to work.
Thanks,
Michelle
1) Cannot customize nav bar on site so right now only one block name is visible at a time. I'm assuming it's because It's a black box with white text so the rest being white aren't visible.
2) What is the size recommended for the background images? I'm using 1440 width. Sometimes that works and sometimes not. Sometimes images aren't visible at all. I've indicated "full-width" in the design CSS box but doesn't always seem to work.
3) Along with that problem is when I use left or right box, sometimes the background image disappears.
4) I set up the social media buttons as per your documentation instructions, but the actual icons don't show up, only little rectangles (in Firebox and Chrome). In Explorer not even the rectangles are visible.
Please HELP! I really want to use the theme but not if I can't get these things to work.
Thanks,
Michelle
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
Hi. Thanks for quick response. Issues are not resolved though:
1) Yes, I already had put in block names, but the nav bar is white on white until you scroll to a particular section and only then are the other names visible. On your sample site the words are visible all the time (black on white), otherwise what's the point - you can't click on them if you don't see them.
2) Ok, I didn't see that anywhere in the documentation the size so got the 1440 width off a similar theme. However, now when I tried the 1600 pixel width it shows the image but it's cut off on the sides.
3) Problem persists, in Chrome the new larger image I put in doesn't even show at all.
4) I have recent versions of browsers and just updated Chrome but social icons are still not showing so not understanding the problem with the social icons.
HELP!
Michelle
1) Yes, I already had put in block names, but the nav bar is white on white until you scroll to a particular section and only then are the other names visible. On your sample site the words are visible all the time (black on white), otherwise what's the point - you can't click on them if you don't see them.
2) Ok, I didn't see that anywhere in the documentation the size so got the 1440 width off a similar theme. However, now when I tried the 1600 pixel width it shows the image but it's cut off on the sides.
3) Problem persists, in Chrome the new larger image I put in doesn't even show at all.
4) I have recent versions of browsers and just updated Chrome but social icons are still not showing so not understanding the problem with the social icons.
HELP!
Michelle
Hello Michelle,
Please share your site link so that i can look in brief....
Please share your site link so that i can look in brief....
It's not published; please send your direct email to info@artscenetoday.com and I will set up a special log in for you.
I have sent you an email.
1) Cannot customize nav bar on site so right now only one block name is visible at a time. I'm assuming it's because It's a black box with white text so the rest being white aren't visible.====================== Click on inserted Block –> Custom Template –> Block Name — > Insert Block name here, This will be your top nav link name…
2) What is the size recommended for the background images? I'm using 1440 width. Sometimes that works and sometimes not. Sometimes images aren't visible at all. I've indicated "full-width" in the design CSS box but doesn't always seem to work. ===========1600 x 1067 as in my demo theme
3) Along with that problem is when I use left or right box, sometimes the background image disappears.==================due to small background image, please use image with 1600 x 1067 dimension
4) I set up the social media buttons as per your documentation instructions, but the actual icons don't show up, only little rectangles (in Firebox and Chrome). In Explorer not even the rectangles are visible. =====================It is because you are using older version please update your browser....
Michelle, after doing above things if you have any problem please fell free to ask...
Thanks,
PSD2Concrete5 Team