Refund

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Please issue a refund. I've tried endlessly to associate the license to my website but no success. C5 did it's users no favor by building a level of bureaucracy known as the Project page.

Type: Pre-Sale
Status: In Progress
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rogerrogerChiroCom replied on at Permalink Reply
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
1976Ltd replied on at Permalink Reply
1976Ltd
Hi Roger,

I’m disappointed to hear you’re having a hard time getting this working. I'm happy to give you a refund but first let me ask, what version of Concrete5 are you working with?

It sounds like you have followed the instructions here:

http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...

However, you have bought Hi-Vis from the 5.7 marketplace. If you are using 5.6 then the theme won't show up to install.

Are you using 5.6 or 5.7?

Regards,

Gareth
rogerrogerChiroCom replied on at Permalink Reply
Hi,
I installed C5 Version 5.6.2.1
1976Ltd replied on at Permalink Reply
1976Ltd
If you'd like to purchase the 5.6 version here:

https://www.concrete5.org/marketplace/themes/hi-vis/...

I'll happily refund the 5.7 one.
rogerrogerChiroCom replied on at Permalink Reply
Hi...I see the 2 different versions now. Yes, please issue a refund for the 5.7. I purchased the 5.6 a few hours ago.

concrete5 Environment Information

# concrete5 Version
5.6.2.1

# concrete5 Packages
None

# concrete5 Overrides
None

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.4.45

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mssql, mysql, mysqli, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 64M
sql.safe_mode - Off
upload_max_filesize - 64M
mssql.max_links - Unlimited
mssql.max_persistent - Unlimited
mssql.max_procs - Unlimited
mssql.textlimit - Server default
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko

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Request Refund

Click below to request a refund for License #7850312. Currently unassigned.
Created on Nov 10 2015 at 10:39 pm
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