Refund
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Please issue a refund. I've tried endlessly to associate the license to my website but no success. C5 did it's users no favor by building a level of bureaucracy known as the Project page.
Type: | Pre-Sale |
---|---|
Status: | In Progress |
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Hi Roger,
I’m disappointed to hear you’re having a hard time getting this working. I'm happy to give you a refund but first let me ask, what version of Concrete5 are you working with?
It sounds like you have followed the instructions here:
http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...
However, you have bought Hi-Vis from the 5.7 marketplace. If you are using 5.6 then the theme won't show up to install.
Are you using 5.6 or 5.7?
Regards,
Gareth
I’m disappointed to hear you’re having a hard time getting this working. I'm happy to give you a refund but first let me ask, what version of Concrete5 are you working with?
It sounds like you have followed the instructions here:
http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...
However, you have bought Hi-Vis from the 5.7 marketplace. If you are using 5.6 then the theme won't show up to install.
Are you using 5.6 or 5.7?
Regards,
Gareth
Hi,
I installed C5 Version 5.6.2.1
I installed C5 Version 5.6.2.1
If you'd like to purchase the 5.6 version here:
https://www.concrete5.org/marketplace/themes/hi-vis/...
I'll happily refund the 5.7 one.
https://www.concrete5.org/marketplace/themes/hi-vis/...
I'll happily refund the 5.7 one.
Hi...I see the 2 different versions now. Yes, please issue a refund for the 5.7. I purchased the 5.6 a few hours ago.