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Please issue a refund. I've tried endlessly to associate the license to my website but no success. C5 did it's users no favor by building a level of bureaucracy known as the Project page.

Type: Pre-Sale
Status: In Progress
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rogerrogerChiroCom replied on at Permalink Reply
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
1976Ltd replied on at Permalink Reply
Hi Roger,

I’m disappointed to hear you’re having a hard time getting this working. I'm happy to give you a refund but first let me ask, what version of Concrete5 are you working with?

It sounds like you have followed the instructions here:

However, you have bought Hi-Vis from the 5.7 marketplace. If you are using 5.6 then the theme won't show up to install.

Are you using 5.6 or 5.7?


rogerrogerChiroCom replied on at Permalink Reply
I installed C5 Version
1976Ltd replied on at Permalink Reply
If you'd like to purchase the 5.6 version here:

I'll happily refund the 5.7 one.
rogerrogerChiroCom replied on at Permalink Reply
Hi...I see the 2 different versions now. Yes, please issue a refund for the 5.7. I purchased the 5.6 a few hours ago.

concrete5 Environment Information

# concrete5 Version

# concrete5 Packages

# concrete5 Overrides

# Server Software

# Server API

# PHP Version

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mssql, mysql, mysqli, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 64M
sql.safe_mode - Off
upload_max_filesize - 64M
mssql.max_links - Unlimited
mssql.max_persistent - Unlimited
mssql.max_procs - Unlimited
mssql.textlimit - Server default
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko

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Request Refund

Click below to request a refund for License #7850312. Currently unassigned.
Created on Nov 10 2015 at 10:39 pm