bought an upgrade licence but no download is available
Permalink Browser Info Environment
Hi there jordi,
I just purchased an upgrade lfor licence 5.6 to 5.7 for long story short by clicking the green purchase button on your $15 offer. I paid through paypal, but i guess something went wrong. The payment is done, but no licence is available.
Also I always get two mails when making an add-on or theme purchase; one is a payment receipt from paypal and the other is an order receipt from concrete5 with an order number. I got the mail from paypal but did not get an order receipt from concrete5.
Can you help me getting my licence available?
I just purchased an upgrade lfor licence 5.6 to 5.7 for long story short by clicking the green purchase button on your $15 offer. I paid through paypal, but i guess something went wrong. The payment is done, but no licence is available.
Also I always get two mails when making an add-on or theme purchase; one is a payment receipt from paypal and the other is an order receipt from concrete5 with an order number. I got the mail from paypal but did not get an order receipt from concrete5.
Can you help me getting my licence available?
Type: | Pre-Sale |
---|---|
Status: | In Progress |