bought an upgrade licence but no download is available

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Hi there jordi,

I just purchased an upgrade lfor licence 5.6 to 5.7 for long story short by clicking the green purchase button on your $15 offer. I paid through paypal, but i guess something went wrong. The payment is done, but no licence is available.

Also I always get two mails when making an add-on or theme purchase; one is a payment receipt from paypal and the other is an order receipt from concrete5 with an order number. I got the mail from paypal but did not get an order receipt from concrete5.

Can you help me getting my licence available?

Type: Pre-Sale
Status: In Progress
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frz replied on at Permalink Reply
It looks like our merchant provider didn't fully complete the transaction. I've credited your concrete5 account with $15. If you check out again you can use your balance here to purchase the product. My apologies.

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