Won't Download

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So I've purchased Long Story Short theme and it is listed under my extends but when i click download it says error unable to download. Could this have anything to do with the fact that I don't have a host yet? I'm currently using MAMP and just localhost... Any help would be much appreciated!

Thanks!

Type: Discussion
Status: In Progress
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jordif replied on at Permalink Reply
jordif
Hi,

if you've connected your site to the community, you should be able to download the theme.

If you can't get it to install, you can download it form concrete5.org and install it manuallay. You only need to log in to concrete5.org with your account and go to Profile -> Projects. You should be able to see all your sites/projects. If you click on your project/site (the one you assigned the license to), you'll be able to see all add-ons and themes that are linked to that project. Next to each theme and add-on, there is a red button ("Release from project") that allows you to release the license from the project.

Once you have released the license, go back to your account and click on Transactions -> Licenses. There should be a "Download archive" link next to the theme. You only need to extract the zip file into the /packages folder.

Let me know if you have any further questions,

Jordi
nmatsche replied on at Permalink Reply
Got it, thank you!!

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000

# concrete5 Packages
None

# concrete5 Overrides
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# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.2.27 (Win32) DAV/2 mod_ssl/2.2.27 OpenSSL/1.0.2e mod_fcgid/2.3.9 mod_wsgi/3.4 Python/2.7.6 PHP/7.0.0 mod_perl/2.0.8 Perl/v5.16.3

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apache2handler

# PHP Version
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# PHP Extensions
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# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 2M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

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Created on Apr 15 2016 at 3:04 pm
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