Team Profiles do not show without scrolling

Permalink Browser Info Environment
I have created a team page using the team block from modena theme. It does show correct when I am editing the page using concrete5, but once I am logged out it does show team member in a page that need to be scrolled.
See attachement for reference.

Can you provide a hint what needs to be done to show all team members on the webpage without vertical scrolling?

Thanks

2 Attachments

Type: Pre-Sale
Status: Resolved
ruppmar
View Replies:
VidalThemes replied on at Permalink Reply 1 Attachment
VidalThemes
Hi There,

You can set the animation to "None" in the "Team animation" setting from within the block, please see the attached screenshot.

Best regards

David
ruppmar replied on at Permalink Reply
ruppmar
Great support guys, appreciate thanks
VidalThemes replied on at Permalink Reply
VidalThemes
No problem, glad we could help.
ruppmar replied on at Permalink Reply
ruppmar
That was too fast. It works immediatly after I changed it, but once I reload the page, it shows like before. Any other advice on this?
VidalThemes replied on at Permalink Reply
VidalThemes
Hi There,

You may need to clear your Concrete5 and/or your browser cache, they can be a bit sticky at times.

Best regards

David
ruppmar replied on at Permalink Reply
ruppmar
Once I change something on the page, it comes up correctly right away. When I reload the webpage it shows the team with scrolling.
Maybe a bug?
ruppmar replied on at Permalink Reply
ruppmar
Concrete5 cache cleared, on first load correct, then reload and fail.

Have the browser run in incognito, I guess that should also do the trick with clearing the cache?
VidalThemes replied on at Permalink Reply
VidalThemes
We have just double-checked this our end and setting the animation to none is working as expected, have you saved and published the page, and approved the page if C5 has asked you too?

If you PM us over some admin login details I would be happy to take a look for you.

Best regards

David
ruppmar replied on at Permalink Reply
ruppmar
Ok,

can i provide credentials somewhere safe? this seems to be public

Thanks for looking into this
VidalThemes replied on at Permalink Reply
VidalThemes
Hi there,

We attempted to log in with the details you provided but received the "incorrect username/password" message.

Best regards

David
VidalThemes replied on at Permalink Reply
VidalThemes
I have had a look at the page without logging in, and the animations are not running, the team profiles are perfectly static, so looks like it may be a caching issue your end.

Best regards

David
VidalThemes replied on at Permalink Reply
VidalThemes
Hi There,

I think I can see what you mean now, it's not the animation that is the issue, you have used the old Concrete5 layout tool, rather than the "Ensemble" grid system that the theme uses, the Concrete5 grid system will only work in edit mode. I have added a new layout for you.

The Ensemble grid uses a 12 column grid system (As do the majority of themes), so making a 5 column layout that spans the screen is not possible, as all columns need to total 12, I have achieved the new layout by creating a 7 column layout, the first and last "one" column sections are not used, I hope this makes sense? if you get the time to have a look at the new layout in edit mode it may become a little clearer.

Apologies for any initial confusion, and if you have any further queries regarding this matter please don't hesitate to get in touch.

Best regards

David
ruppmar replied on at Permalink Reply
ruppmar
Thanks for explaining that to me. I wasn't aware of this but it makes sense and the page now looks as desired. Thank you for fixing that for me.
appreciate your great support, once more.
VidalThemes replied on at Permalink Reply
VidalThemes
Hi There,

No problem at all, you are most welcome. Any further issues or questions please don't hesitate to get in touch.

Best regards

David

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.2
Version Installed - 8.5.2
Database Version - 20190925072210

# Database Information
Version: 10.2.32-MariaDB
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Cosmos Theme (1.3.6), Crimson (1.3.0), Modena Theme (1.0.3)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.3.20

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, redis, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 1800
memory_limit - 512M
post_max_size - 32M
upload_max_filesize - 32M
ic24.api.max_timeout - 7
ldap.max_links - Unlimited
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
redis.pconnect.connection_limit - 0
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.