Unable to configure design.

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Hi
When I try to configure the design through the cogwheel>design>configure the panel remains black. Please let me know what is causing it.
I will pm the log in details.
Terry

Type: Pre-Sale
Status: In Progress
tjbphoto
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VidalThemes replied on at Permalink Reply
VidalThemes
Hi Terry,

This is a bug in concrete5 itself, it has been resolved just recently and will be in the 8.5.5 version which is yet to be released, you can see the github thread herehttp://github.com/concrete5/concrete5/issues/8787... We have however implemented a fix in the theme itself, please check you are running the latest version of the theme which should be 1.1.0.

If you believe it may be something else please send me a link to the site and I will take a look for you.

Best regards

David

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 10.3.27-MariaDB-log-cll-lve
SQL Mode: NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Background Image Slideshow (1.0.7), Backup Pro (3.4), Comment with Disqus (0.9), Cookies Notice (1.3.2), Dio Theme (0.9.2), Enhanced Toolbar (3.2), HTML+PHP Code Block (1.0.1), International Currency Exchange (1.0.1), Live Chat (1.0.0), Login/Logout Link (1.0), Mega Menu (1.6.4), Minify HTML (1.1), Modena Theme (1.0.1), Open Graph Tags Lite (2.1.3), Parallax Area (2.4.0), Portfolio Grid (1.0.0.0), SVG Social Media Icons (0.9.9), Vivid Simple Accordion (1.0.1), Yandex Maps (0.9.1)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
7.0.33

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, sqlite3, standard, timezonedb, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 360
max_input_vars - 8000
memory_limit - 256M
post_max_size - 512M
sql.safe_mode - Off
upload_max_filesize - 512M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
opcache.max_accelerated_files - 7963
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36

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