URGENT: Error when updating crashes site
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I've been trying to bring a site up to more recent version (but not 5.7) and have problems with each update. Seems like Natural Essence causes the problem. Any help will be appreciated. Here's error:
Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysqlt error: [1054: Unknown column 'logUserID' in 'field list'] in EXECUTE("insert into Logs (logType, logText, logIsInternal, logUserID) values ('exceptions', 'Exception Occurred: /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php:78 mysqlt error: [1054: Unknown column \'logUserID\' in \'field list\'] in EXECUTE("insert into Logs (logType, logText, logIsInternal, logUserID) values (\'packages\', \'Warning - failed to load package with pkgHandle \\\'theme_natural_essence\\\'. Could not find package controller file: \\\'/home/wwwtouch/public_html/packages/theme_natural_essence/controller.php\\\'\\n\', 0, \'1\')")\n (1054)\n\n#0 /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb.inc.php(1074): adodb_throw(\'mysqlt\', \'EXECUTE\', 1054, \'Unknown column ...\', \'insert into Log...\', false, Object(ADODB_mysqlt))\n#1 /home/wwwtouch/public_html/updates/con in /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78
Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysqlt error: [1054: Unknown column 'logUserID' in 'field list'] in EXECUTE("insert into Logs (logType, logText, logIsInternal, logUserID) values ('exceptions', 'Exception Occurred: /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php:78 mysqlt error: [1054: Unknown column \'logUserID\' in \'field list\'] in EXECUTE("insert into Logs (logType, logText, logIsInternal, logUserID) values (\'packages\', \'Warning - failed to load package with pkgHandle \\\'theme_natural_essence\\\'. Could not find package controller file: \\\'/home/wwwtouch/public_html/packages/theme_natural_essence/controller.php\\\'\\n\', 0, \'1\')")\n (1054)\n\n#0 /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb.inc.php(1074): adodb_throw(\'mysqlt\', \'EXECUTE\', 1054, \'Unknown column ...\', \'insert into Log...\', false, Object(ADODB_mysqlt))\n#1 /home/wwwtouch/public_html/updates/con in /home/wwwtouch/public_html/updates/concrete5.6.3.3/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78
Type: | Pre-Sale |
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Status: | In Progress |
Ill need cpanel to replace your core files.
steve
steve
Hi, sent info via email (aragonadvertising.com).
Steve - thanks much for quick resolution! The site is definitely back up. Can you please post what you did so I know what to do if it happens again....and others will too.
Thanks!
Michelle
Thanks!
Michelle
stev@mac.com