concrete5 Environment Information
# concrete5 Version
5.6.3.2
# concrete5 Packages
Add Multiple Pages (2.1.1), Automatic Email Obfuscator (1.2.3), Nova (1.6), Responsive Image (1.0.1), Social Icons Reloaded (2.0), Spacer / Margin (0.9.0.6), Splash Theme (1.0), tnSpacer (1.3).
# concrete5 Overrides
languages/es_MX, languages/sl_SI, languages/ar, languages/tr_TR, languages/el_GR, languages/nb_NO, languages/vi_VN, languages/fi_FI, languages/zh_TW, languages/zh_CN, languages/ru_RU, languages/pt_PT, languages/de_DE, languages/es_PE, languages/es_ES, languages/nl_NL, languages/fa_IR, languages/he_IL, languages/es_AR, languages/it_IT, languages/fr_FR, languages/da_DK, languages/ja_JP, languages/sv_SE, languages/ro_RO, languages/sk_SK, languages/cs_CZ
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
# Server Software
Apache
# Server API
cgi-fcgi
# PHP Version
5.4.34
# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, ldap, libxml, mbstring, mcrypt, mhash, mysql, mysqli, odbc, openssl, pcntl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, recode, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.
# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 50M
sql.safe_mode - Off
upload_max_filesize - 50M
ldap.max_links - Unlimited
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
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The usual suspect for customisation not showing on your site is the cache of either concrete5 or your browser, after you have saved your customisation clear your concrete5 cache that is usually enough to sort the issue, if it's still not showing then clear your browser cache too.
If the problem persists, then please send us over your sites url and some login details in a PM and we will be happy to take a look for you.
Regards
David