Installation crashed with html-error 300
Permalink Browser Info Environment
Installing the theme did not finish normally but aborted with an unknown script error..
Switching back to the installation page C5 reports that the package is already installed but I have no idea, which parts are missing. Checking the dashboard the menu item "Pixel Options" is present and shows the correct option setting page as far as I can see.
Activating the theme works but going to the startpage there is neither a dummy-content nor a site-tree (also missing in the back-office).
Uninstalling and then reinstalling makes no difference.
How can I check whether the installation is complete?
Can you provide the SQL-Scripts of the installation for comparing the DB.content with the correct data?
Are there any other bug-fixing procedures possible?
WBR
Switching back to the installation page C5 reports that the package is already installed but I have no idea, which parts are missing. Checking the dashboard the menu item "Pixel Options" is present and shows the correct option setting page as far as I can see.
Activating the theme works but going to the startpage there is neither a dummy-content nor a site-tree (also missing in the back-office).
Uninstalling and then reinstalling makes no difference.
How can I check whether the installation is complete?
Can you provide the SQL-Scripts of the installation for comparing the DB.content with the correct data?
Are there any other bug-fixing procedures possible?
WBR
Type: | Ticket |
---|---|
Status: | Archived |
sorry for the typo: It is error 500
Hi,
Plz extract and overwrite attached file at:
\packages\theme_pixel\content.xml
and reinstall the package and see if the issue goes away.
Plz extract and overwrite attached file at:
\packages\theme_pixel\content.xml
and reinstall the package and see if the issue goes away.
Hello!
It does not work with 2.03 too.
The only way to run the installation correctly ist to ignore the recomandation for clearing all the pages.
I tried to increase several execution times on my server but the only result ist hat I have to wait longer fort he error 500 msg.
It still breaks but after reload telling me that the theme is installed.
It look like that it has a problem to insert all the correct sql table entries as the site shows no pages and navigation tree.
Maybe this is intended this way but quite unusual and not mentioned in the process that you will receive an empty site.
And to tell the truth it is not a good idea to make the first steps in an new theme without any substance.
Pls mail me the set of correct SQL-statements for setting up your theme or I'd like to have the money back.
WBR
It does not work with 2.03 too.
The only way to run the installation correctly ist to ignore the recomandation for clearing all the pages.
I tried to increase several execution times on my server but the only result ist hat I have to wait longer fort he error 500 msg.
It still breaks but after reload telling me that the theme is installed.
It look like that it has a problem to insert all the correct sql table entries as the site shows no pages and navigation tree.
Maybe this is intended this way but quite unusual and not mentioned in the process that you will receive an empty site.
And to tell the truth it is not a good idea to make the first steps in an new theme without any substance.
Pls mail me the set of correct SQL-statements for setting up your theme or I'd like to have the money back.
WBR
Hi,
I see you are installing the theme on IIS which I haven't tested before and not sure if it working. Can you switch to Apache? Or Can you provide me your host credentials so I Can test it through? Also, I can send you an installed version. And you can always ask for a refund.
Sorry for any inconvenience,
I see you are installing the theme on IIS which I haven't tested before and not sure if it working. Can you switch to Apache? Or Can you provide me your host credentials so I Can test it through? Also, I can send you an installed version. And you can always ask for a refund.
Sorry for any inconvenience,
Hello!
I cannot switch to apache and even if I could, I would not do.
Pls. send me an installed version lvd@kultur.at.
But I suppose, the only thing I need are the sql-statements for creating the default-site.
If you want to test it on site, what do you need? URL, Admin-PW, FTP?
J
I cannot switch to apache and even if I could, I would not do.
Pls. send me an installed version lvd@kultur.at.
But I suppose, the only thing I need are the sql-statements for creating the default-site.
If you want to test it on site, what do you need? URL, Admin-PW, FTP?
J
Can you plz fill up the Environment section of this ticket correctly (Paste from /dashboard/system/environment/info)
Are you using the latest version of C5?
Are you using the latest version of C5?
Enclosed the environment.
More info about PHP-settings:http://trans.tel.at/transinfo.php...
###################################################################
# concrete5 Version
Core Version - 8.3.1
Version Installed - 8.3.1
Database Version - 20171218000000
# concrete5 Packages
Pixel Theme (2.0.3)
# concrete5 Overrides
None
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Microsoft-IIS/8.5
# Server API
cgi-fcgi
# PHP Version
5.6.33
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, soap, SPL, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib
# PHP Settings
max_execution_time - 150
log_errors_max_len - 1024
max_file_uploads - 50
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 384M
post_max_size - 35M
sql.safe_mode - Off
upload_max_filesize - 40M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
More info about PHP-settings:http://trans.tel.at/transinfo.php...
###################################################################
# concrete5 Version
Core Version - 8.3.1
Version Installed - 8.3.1
Database Version - 20171218000000
# concrete5 Packages
Pixel Theme (2.0.3)
# concrete5 Overrides
None
# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).
# Server Software
Microsoft-IIS/8.5
# Server API
cgi-fcgi
# PHP Version
5.6.33
# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, odbc, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, soap, SPL, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, zip, zlib
# PHP Settings
max_execution_time - 150
log_errors_max_len - 1024
max_file_uploads - 50
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 384M
post_max_size - 35M
sql.safe_mode - Off
upload_max_filesize - 40M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
Hi,
As this problem reported by another user I guess it's because of your PHP settings and version. PHP 5.6 is too slow to be able to parse all the content and import them into DB. Anyway, I prepare an installed version of C5 and upload it to our server. You can download it and follow the guide that I put at the root.
Let me know if you face any further issues.
As this problem reported by another user I guess it's because of your PHP settings and version. PHP 5.6 is too slow to be able to parse all the content and import them into DB. Anyway, I prepare an installed version of C5 and upload it to our server. You can download it and follow the guide that I put at the root.
Let me know if you face any further issues.
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
To re-open this issue, reply to this message.
To re-open this issue, reply to this message.