Internal server error on install

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Hi. I'm getting a 500 internal server error on install.

PHP memory limit is 512GB and max_execution_time is 300 seconds, should be enough?

Nothing in the error logs...

Type: Ticket
Status: Archived
simonchilton
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simonchilton replied on at Permalink Reply
simonchilton
Reports > Logs says:
"Pixel Theme v.2.4.0 with sample contents INSTALLED successfully in 125.8 seconds."
shahroq replied on at Permalink Reply
shahroq
Hi Simon,
The msg on your log shows the theme installed correctly. Are you able to see the home page of your site? did you clear the cache?
Also, enabling the debugging mode (/dashboard/system/environment/debug : Error Details) might generate a more meaningful error message.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

# Database Information
Version: 5.7.30
SQL Mode: ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Pixel Theme (2.4.0)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.46 (Unix) OpenSSL/1.0.2u mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_wsgi/3.5 Python/2.7.13 mod_perl/2.0.11 Perl/v5.30.1

# Server API
cgi-fcgi

# PHP Version
7.4.9

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 512M
post_max_size - 8M
upload_max_filesize - 32M
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:85.0) Gecko/20100101 Firefox/85.0

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