Not possible to use or edit the new installation
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Hello,
I had permanent problems with an other theme and I changed with your super proposal ! But it does not work..installation is ok but not possible to edit a block or to ad a block... not possible to change the Mp4 on Home 1 for ex. Sometimes a fonction works once and after nothing elese. ? I really want to get money back
I had permanent problems with an other theme and I changed with your super proposal ! But it does not work..installation is ok but not possible to edit a block or to ad a block... not possible to change the Mp4 on Home 1 for ex. Sometimes a fonction works once and after nothing elese. ? I really want to get money back
| Type: | Ticket |
|---|---|
| Status: | Archived |
Thank you for the very quick answer.
During your answer, I tried to load Concrete5 version 8.4.2 and reinstall Pixel2.
IT work now very properly, very nice.
I stay with this version ... thank you for help
Claude
During your answer, I tried to load Concrete5 version 8.4.2 and reinstall Pixel2.
IT work now very properly, very nice.
I stay with this version ... thank you for help
Claude
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
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Hello again,
The problem I had has nothing to do with the version of Concrete5... Nothing was working properly ...always difficulties to edit blocks, to publish the page, etc, etc. I tried with PHP 7.0, 7.1, 7.2, 7.3.. with cache or without.... always same difficulties !
Finally I looked in Apache configuration and I saw something related to "cache for images during 7 days". It was set to enable. I disabled this option and since EVERYTHING IS WORKING PERFECTLY. no problems at all. Pixel 2 is fantastic and Concrete5 is a beautiful tool.
Very sorry and best regards
Claude-Alain
The problem I had has nothing to do with the version of Concrete5... Nothing was working properly ...always difficulties to edit blocks, to publish the page, etc, etc. I tried with PHP 7.0, 7.1, 7.2, 7.3.. with cache or without.... always same difficulties !
Finally I looked in Apache configuration and I saw something related to "cache for images during 7 days". It was set to enable. I disabled this option and since EVERYTHING IS WORKING PERFECTLY. no problems at all. Pixel 2 is fantastic and Concrete5 is a beautiful tool.
Very sorry and best regards
Claude-Alain
Hi Claude-Alain,
I appreciate you sharing your solution here for other users who might face a similar issue. And thanks for the good words on the theme.
Cheers,
I appreciate you sharing your solution here for other users who might face a similar issue. And thanks for the good words on the theme.
Cheers,
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
To re-open this issue, reply to this message.
To re-open this issue, reply to this message.
The problem you are facing doesn't seem like a theme-related issue. Yet you can send me your site link and credentials and I will look into it.
Cheers,