Update issues

Permalink Browser Info Environment
Hi.
I just updated the theme to the latest version, but then I lost content in the Contact page. It was nothing strange there, just some feature boxes with staff info, (image and text). They are all gone now. What could have happened?
When updating the theme, is it supposed to be more blocks visible i the block area, or do I need to do anything else for them to show? As it is now, nothing has changed and I can´t see any new block types.
Pixel version is 2.0.2

/Peter

Type: Pre-Sale
Status: Resolved
peel1962
View Replies:
shahroq replied on at Permalink Reply
shahroq
What version did you have before updating? You can send me you site+host credential so I check your site and manually install new blocks.
peel1962 replied on at Permalink Reply
peel1962
Hi.
The version was 1.0. Installed in june 2017.
Of course I can give you my logins to the server, but maybe not here. Can I send you an e-mail more privately?
/Peter
shahroq replied on at Permalink Reply
shahroq
Hi,
Send it via private msg and I will look into that.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
Pixel Theme (2.0.2), Video Background (0.9.9)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
5.6.33

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, mcrypt, memcache, mhash, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, turbo_realpath, XCache, XCache Cacher, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 3000
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 5000
memory_limit - 1024M
post_max_size - 100M
sql.safe_mode - Off
upload_max_filesize - 100M
memcache.max_failover_attempts - 20
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
RealPath safe mode - <i>no value</i>
realpath_cache_safe_mode - <i>no value</i>
xcache.var_maxttl - 0
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/604.4.7 (KHTML, like Gecko) Version/11.0.2 Safari/604.4.7

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.