Updating from 1.4.1. to latest error (Class does not exist)

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Hi, I'm trying to update the theme from 1.4.1. to the latest version, however I keep getting this error: (Class does not exist)

Can you help me?

Thanks,
Luca

Type: Ticket
Status: Archived
ZillionProductions
View Replies:
shahroq replied on at Permalink Reply
shahroq
Hi,
Where do you get this error?
ZillionProductions replied on at Permalink Reply
ZillionProductions
In the backend, while updating the theme..
shahroq replied on at Permalink Reply
shahroq
Can you provide me you site credential so i can check? You can send me that alongside with your hosting credentials via private msg so we update the theme to latest version for you.
ZillionProductions replied on at Permalink Reply
ZillionProductions
Ok, I'll PM you the details, they will be there in a few minutes, thanks.
shahroq replied on at Permalink Reply
shahroq
Updated.
Securivia replied on at Permalink Reply 1 Attachment
Securivia
Hi,
I just updated from 1.4.2 to 2.0.2 (C5-8.3.1), and received the same error message "Class does not exist" upon update. From there the pages cannot be edited, with error msg:

An unexpected error occurred.
Call to a member function getBlockTypeHandle() on boolean
Securivia replied on at Permalink Reply 1 Attachment
Securivia
Hi,
I just updated from 1.4.2 to 2.0.2 (C5-8.3.1), and received the same error message "Class does not exist" upon update. From there the pages cannot be edited, with error msg:

An unexpected error occurred.
Call to a member function getBlockTypeHandle() on boolean
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
ExchangeCore reCAPTCHA (1.1.1), Login Page Background (0.9), Pixel Theme (1.4.1), Random Image (1.0), Responsive Embed (1.0.1), Safe HTML (7.0), Simple Gallery (1.0.7), Spacer (0.9.4), Styled Maps (1.2.3)

# concrete5 Overrides
blocks/OLDform/controller.php, blocks/OLDform/mini_survey.php, blocks/OLDform/view.php, blocks/OLDform, mail/block_form_submission.php

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
litespeed

# PHP Version
7.1.11

# PHP Extensions
bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, OAuth, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, uploadprogress, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 96M
post_max_size - 32M
sql.safe_mode - Off
upload_max_filesize - 32M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_1) AppleWebKit/604.3.5 (KHTML, like Gecko) Version/11.0.1 Safari/604.3.5

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