Video Content in the Whale Slider Block Does Not Display on Android or iOS Mobile Devices

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For the record, you have developed a beautiful theme. Well done!

I have encountered an issue for the new v8.3.2 core install, with a fresh install of the latest version of your Pixel 2 theme (v2.0.3). There was no prior content installed before installing your theme along with its example content, although I elected to clear any such content as part of the installation. The install completed successfully with no reported errors. I uploaded an .MP4 video file to my development site and modified the sample home page's Whale Slider to display the video content. Video displays properly on a PC or Mac. Video content does not display at all on Android or iOS devices. You can see the same behavior on these devices when viewing your live demo site.

Is this expected behavior? If not, will you provide a fix?

Thanks,
David

Type: Ticket
Status: Archived
digitaris
View Replies:
shahroq replied on at Permalink Reply 1 Attachment
shahroq
Hi,
We fix this issue and it will be available in next upcoming version. Till then you can extract & override attached file at:
\packages\theme_pixel\blocks\whale_image_slider\view.php
digitaris replied on at Permalink Reply
digitaris
I am confirming this issue has been fixed for v2.0.3 for iOS and Android provided the attached view.php file that you provided above is downloaded and updated in the theme.

Thank you!
David
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.3.2
Version Installed - 8.3.2
Database Version - 20180122213656

# concrete5 Packages
Pixel Theme (2.0.3)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.4.6 (CentOS) PHP/5.6.29 mod_jk/1.2.40

# Server API
apache2handler

# PHP Version
5.6.29

# PHP Extensions
apache2handler, bz2, calendar, Core, ctype, curl, date, dba, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, json, libxml, mbstring, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 128
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 250M
sql.safe_mode - Off
upload_max_filesize - 250M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36

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