Not compatible with Version 8.5.5
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Hi I just purchased this theme & tried to install it, but i am getting the error:
"This package isn't currently available for this version of concrete5 . Please contact the maintainer of this package for assistance."
Can you refund the purchase so i can get a Theme that is compatible, i did search with version 8 support before purchasing but unfortunately its still not compatible.
Kind Regards
Darren
"This package isn't currently available for this version of concrete5 . Please contact the maintainer of this package for assistance."
Can you refund the purchase so i can get a Theme that is compatible, i did search with version 8 support before purchasing but unfortunately its still not compatible.
Kind Regards
Darren
| Type: | Ticket |
|---|---|
| Status: | Archived |
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Hello,
Our apologies for any inconvenience. We have actioned your refund request.
There was an issue with some themes and concrete5 v 8.5.3/8.5.4, whereby the design panel was not showing, and one concrete5 file had to be modified (seehttps://www.concrete5.org/marketplace/themes/seren/support/not-compa... This file has been changed now in v 8.5.5 but we need to test Seren and the new concrete5 version thoroughly before we can update the compatibility.
Best wishes,
Jennifer
Our apologies for any inconvenience. We have actioned your refund request.
There was an issue with some themes and concrete5 v 8.5.3/8.5.4, whereby the design panel was not showing, and one concrete5 file had to be modified (seehttps://www.concrete5.org/marketplace/themes/seren/support/not-compa... This file has been changed now in v 8.5.5 but we need to test Seren and the new concrete5 version thoroughly before we can update the compatibility.
Best wishes,
Jennifer
Update: This has been tested and the problem with the design panel has been resolved in v 8.5.5 and everything is working as it should. Compatibility has been updated on the marketplace.
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.
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