Problem with license

Permalink Browser Info Environment
Here we go. Turns out I'm still having problems, apparently because Silence theme doesn't show in my list of things associated with our project. My coworker bought it, not inside the project, but I installed it. Even show, not showing in the list, and not in the list of licenses, I can add to associate to our project. Because of these, we are not getting auto-updates and I still have version 1.5. Need an update.

Type: Discussion
Status: New
eberenxm
View Replies:
sebastienj replied on at Permalink Reply
sebastienj
msbrown replied on at Permalink Reply
msbrown
The problem is I have one C5 account, which is where our project is listed. He has another C5 account, which is where the license is listed, and I cannot get either moved to the other account so I can connect them to each other. So even though we are using the license on our site, it's not on our project page, and the licence is listed as "available".
eberenxm replied on at Permalink Reply
eberenxm
Nevermind...I'm sorry...I wasn't getting his correct username. Got the license assigned to our project now and it's allowing me the option to update from 1.5 to version 1.7. Thanks.

concrete5 Environment Information

Browser User-Agent String

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You have not specified a license for this support ticket. You must have a valid license assigned to a support ticket to request a refund.