Attributes panel not working

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The attributes panel is not working in Version 3.4. We have it assigned to 2 sites, and unassigned to another one. We have used previous versions of Supermint with NO problems.

Type: Ticket
Status: Archived
advocate
View Replies:
sebastienj replied on at Permalink Reply
sebastienj
Which attribute panel ? Can you explain step by step what you are doing when the issue appear ?
advocate replied on at Permalink Reply 2 Attachments
advocate
I am on a page, click on the top composer/page design/location, attributes and settings button. The panel for page settings appears on the left,,, click on the attributes link and there is nothing on the left panel anymore... So I can not hide any pages from navigation or exclude for sitemap....etc... We have purchased 3 licenses and can not use any of them because of this. I had to purchase an older version of supermint to complete a site. I have attached a screenshot of the attributes panel that does work so you can see what i am talking about.
advocate replied on at Permalink Reply
advocate
Checking to see if you have looked into this issue, or if you need more info from me.
advocate replied on at Permalink Reply
advocate
Hello,,,, can you please reply back with an answer or fix to this problem, PLEASE
vluo replied on at Permalink Reply 2 Attachments
vluo
Hi Sebastien

Im have same issue on my concrete5.8 When I click on Attributes, the left panel is blank. I have tried to uninstall supermint and Attributes works. Definitely supermint issue. See attachments.

Victor
vluo replied on at Permalink Reply 2 Attachments
vluo
Hi Sebastien

Im have same issue on my concrete5.8 When I click on Attributes, the left panel is blank. I have tried to uninstall supermint and Attributes works. Definitely supermint issue. See attachments.

Victor
advocate replied on at Permalink Reply
advocate
Hello there,

I was following up on this. Please send me a message if you'd like to see the full trace. The error we're receiving is a NonUniqueResultException. The site has Concrete 5.8.1 and Supermint 3.4.1.2 installed and no other addons. We're not experiencing this with other templates on 5.8.1 or on Supermint on the earlier 5.6 releases. It seems specific to 5.8.1 and 3.2.1.4.

Thanks for your help!
advocate replied on at Permalink Reply
advocate
It's worth noting we are using PHP 7.0 from the ondrej repository on Ubuntu 16.04.
sebastienj replied on at Permalink Reply
sebastienj
Hi,

First of all, sorry for the late, i'm working hard on many other stuffs, it's not a good reason but..
After, the issue is only coming with PHP7.
I REALLY can't find a solution.
The issue come probably from a attribute key installed with Supermint but i can't acces to the dashboard attribute page (the same issue) and since 8.1 i can't delete attribute key one by one in the database, so i can't find which one is a error !!!

I need help with this.
vluo replied on at Permalink Reply
vluo
Hi All

I have found a solution on Github.

This was resolved by doing the following:
https://github.com/concrete5/concrete5/blob/develop/concrete/src/Att...
/concrete/src/Attribute/StandardSetManager.php
add $query->setMaxResults(1);
after $query->setParameter('key', $key);
advocate replied on at Permalink Reply
advocate
Thanks Victor. I can confirm this solved our issue as well.
campbell replied on at Permalink Reply 1 Attachment
campbell
I have tried this on our site, and it's not fixing the issue.

Or at least, it's not fixing the issue on every page type. Some page types work and some don't.

For the record, we are on concrete5 8.4.2, PHP 7.1.8, and Supermint 3.4.1.3.
campbell replied on at Permalink Reply
campbell
Okay, I discovered what the issue was. We were using another package called Up/Down Vote Lister that wasn't compatible with PHP7. While we had made sure to remove the blocks associated with that package, we hadn't yet removed it from the site completely.

Turns out that all of the page types that were experiencing the Attributes panel issue had an attribute from that package included. Additionally, that attribute was listed as an option in all page type attribute pages in the dashboard. Once we uninstalled that package, everything worked fine.

Hope this helps someone in the future - check all of your add-ons.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.1.0
Version Installed - 8.1.0
Database Version - 20170123000000

# concrete5 Packages
Supermint Theme (3.4.1)

# concrete5 Overrides
languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
nginx/1.10.0

# Server API
fpm-fcgi

# PHP Version
7.0.17-2+deb.sury.org~xenial+1

# PHP Extensions
apc, apcu, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, json, libxml, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xdebug, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 256M
post_max_size - 128M
sql.safe_mode - Off
upload_max_filesize - 128M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
xdebug.max_nesting_level - 256
xdebug.max_stack_frames - -1
xdebug.var_display_max_children - 128
xdebug.var_display_max_data - 512
xdebug.var_display_max_depth - 3
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36

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