White background behind .PNG logo?

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Hi,

I have been attempting to place a logo with text in supermint, but I keep getting a white background behind it, and the quality it poor. Is there something specific I may be missing that causing images with transparent background to develop a background?

Attached are two images. One is a screenshot of the website, the other is a screenshot of a portion of the logo.

thanks

2 Attachments

Type: Ticket
Status: Archived
View Replies:
bayleafmedia replied on at Permalink Reply
I've found that when the constrain proportions box is check on the icon that the background occur. sometimes white, sometimes black. When I uncheck "constrain proportions" the background becomes transparent.

Is there a preferred action to work around this or am I specifically limited to an 80x90 logo?

thanks
sebastienj replied on at Permalink Reply
sebastienj
I thing that the best way is to use a SVG file. Can you try it ?
bayleafmedia replied on at Permalink Reply 1 Attachment
Thanks for the reply,

I have created five different SVG file types in Adobe Illustrator and all have failed so far. Here is what I have tried (the first four I converted fonts to outline):

svg 1.0
svg 1.1
svg 1.1 Tiny
svg 1.2 Tiny

try 5:
SVG 1.1 with the following specific settings:
font type:svg (not outlines)
subsetting: only glyphs used
image location: Link (the previous four used Embed)
CSSproperties: style elements (rather than presentation attributes)
Decimal places: 1 (rather than 3)
Text Path: Yes (rather than No)


I've attached a screenshot of the error I received on all 5 attempts.

thanks again.
bayleafmedia replied on at Permalink Reply
I should note that this is a clean install (less than 24 hours old) of Concrete 5.8.1 with no other add-ons installed. It is installed onto a newly created mysql database.
jiropii replied on at Permalink Reply
jiropii
As you can see I've reported this issue as well:

https://www.concrete5.org/marketplace/themes/supermint-3/support/png...

- as multiple people have been experiencing this: reopen it as a bug and fix it please. Thanks.
admin replied on at Permalink Reply
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.
elgreatly replied on at Permalink Reply
i have the same issue and i think there is a problem for generating images in cache folder please fix this issue
admin replied on at Permalink Reply
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admin replied on at Permalink Reply
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pawon replied on at Permalink Reply
Same issue here.

Transparant PNG's get a white background (the cache file that is). In the backend file manager (the thumbnail) all is ok.

This only happens when 'constrain size' is selected on the image properties box.

Please fix. It is a bug!

Pawon
admin replied on at Permalink Reply
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admin replied on at Permalink Reply
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.1.0
Version Installed - 8.1.0
Database Version - 20170123000000

# concrete5 Packages
Supermint Theme (3.4.1)

# concrete5 Overrides
languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE, languages/cs_CZ/LC_MESSAGES/messages.mo, languages/cs_CZ/LC_MESSAGES, languages/cs_CZ, languages/da_DK/LC_MESSAGES/messages.mo, languages/da_DK/LC_MESSAGES, languages/da_DK, languages/de_DE/LC_MESSAGES/messages.mo, languages/de_DE/LC_MESSAGES, languages/de_DE, languages/el_GR/LC_MESSAGES/messages.mo, languages/el_GR/LC_MESSAGES, languages/el_GR, languages/en_GB/LC_MESSAGES/messages.mo, languages/en_GB/LC_MESSAGES, languages/en_GB, languages/es_PE/LC_MESSAGES/messages.mo, languages/es_PE/LC_MESSAGES, languages/es_PE, languages/es_PY/LC_MESSAGES/messages.mo, languages/es_PY/LC_MESSAGES, languages/es_PY, languages/fi_FI/LC_MESSAGES/messages.mo, languages/fi_FI/LC_MESSAGES, languages/fi_FI, languages/it_IT/LC_MESSAGES/messages.mo, languages/it_IT/LC_MESSAGES, languages/it_IT, languages/ja_JP/LC_MESSAGES/messages.mo, languages/ja_JP/LC_MESSAGES, languages/ja_JP, languages/nb_NO/LC_MESSAGES/messages.mo, languages/nb_NO/LC_MESSAGES, languages/nb_NO, languages/nl_NL/LC_MESSAGES/messages.mo, languages/nl_NL/LC_MESSAGES, languages/nl_NL, languages/pt_BR/LC_MESSAGES/messages.mo, languages/pt_BR/LC_MESSAGES, languages/pt_BR, languages/ru_RU/LC_MESSAGES/messages.mo, languages/ru_RU/LC_MESSAGES, languages/ru_RU, languages/sv_SE/LC_MESSAGES/messages.mo, languages/sv_SE/LC_MESSAGES, languages/sv_SE

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2.2.31 (Unix) mod_wsgi/3.5 Python/2.7.12 PHP/5.6.28 mod_ssl/2.2.31 OpenSSL/1.0.2j DAV/2 mod_fastcgi/2.4.6 mod_perl/2.0.9 Perl/v5.24.0

# Server API
apache2handler

# PHP Version
5.6.28

# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 32M
sql.safe_mode - Off
upload_max_filesize - 32M
ldap.max_links - Unlimited
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

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