Susannah Pryal

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susannahmp Send Message susannahmp has posted 97 messages, been awarded 19 badges and has accumulated 1,130 karma points since joining on August 06, 2009.


Sammamish, Washington<br /> United States

My Sites

Past Experience

Susannah Pryal Web and Social Media (Sole Proprietorship)
Sole Proprietorship; Myself Only; Graphic Design industry
April 2011 – Present (2 years 4 months) Sammamish, Washington

Word Press, Concrete 5 CMS or straight HTML websites. Custom designed or your own template. Social Media management. Website maintenance, management and upgrades. Document design (InDesign/Word/PowerPoint) and editing. Graphic design.
Co-Founder and Director of Design and Technology
Caffeinated Communications Studio (Sole Proprietorship)
Privately Held; 1-10 employees; Marketing and Advertising industry
May 2010 – April 2011 (1 year)

Co-founded Caffeinated Communications Studio, a boutique online marketing company that specializes in developing a vibrant, consistent, effective online presence for the small- to medium-size business. Served as Director of Design and Technology providing all design and web development services for the company and its clients.

Products included but are not limited to: custom Facebook pages and applications, Twitter backgrounds, logos,custom websites, HTML email coding and design, as well as print design work.
Manager, Server Support
Public Company; 10,001+ employees; DELL; Information Technology and Services industry
1999 – 2000 (1 year) Austin, TX

Managed team of 20+ top tier Server Support technicians who remotely resolved hardware and OS problems and dispatched parts and server for Storage, Enterprise and Workgroup Customers via phone, email, or chat.
Network Engineer, Advisor
Public Company; 10,001+ employees; DELL; Information Technology and Services industry
March 1998 – September 1999 (1 year 7 months) Austin, TX

Resolved advanced network and operating system software (mainly Microsoft Products) problems for Server customers with support contracts. Consulted with Product Development groups on new products and product issues.
Wrote technical articles for Dell Server Knowledge Base and Problem Resolution Database. Developed and delivered new product and new hire training for both hardware and software.
Senior Associate
Lockheed Martin Federal Systems
1996 – 1998 (2 years)

Provided on site project management at the Austin IRS location for the software upgrade and hardware rollout.

Managed on site subcontract hardware and software personnel, collaborated with IRS national and local project team members to report and resolve system defects and new system requirements.

Network adminstrator for Air Traffic Management in Rockville, MD. Duties included network administration (Windows NT 3.51), regression testing, network and software troubleshooting.
Operator Services Coordinator
Frontier Communications
Public Company; 10,001+ employees; FTR; Telecommunications industry
November 1994 – June 1996 (1 year 8 months)

Formerly Mid-Atlantic Telecom in Washington, DC.
Customer Service
CellularOne, Inc.
1992 – 1993 (1 year) Westwood, MA

Customer Service Representative.
Susannah Pryal's Volunteer Experience & Causes

National Charity League, Inc., Lake Sammamish Chapter
Social Services
March 2011 – present (2 years 5 months)
Volunteer for local charities as part of a mother-daughter team.
Washington State La Leche League Leader, Chapter President, Area Advisor
La Leche League International
November 2001 – May 2007 (5 years 7 months)
Single handedly started a new group where there was a demographic need. Solely lead and organized group of 20+ members for five years. Held various higher leadership positions such as Chapter President and District Advisor. Organized District Workshop including creating a registration website. Administered and created logo and banner for State Conference website. Designed magazine ad for State...more
Vice President, Communications for McAuliffe Elementary
Washington State PTSA
July 2008 – June 2010 (2 years)
Responsible for all school communications including publicity, website and weekly email newsletter. Oversaw Yearbook, School Directory, Bulletin Board, and School Pictures. Developed strategy and executed work to revamp communication system (including automated email newsletter from calendar/blog RSS feeds and website with supporting content management system) with a 70% cost savings and 80% time...more
McAuliffe Elementary PTSA
September 2005 – present (7 years 11 months)
Taught Art monthly as part of the volunteer Art Start Program which included researching, planning and teaching art lessons which included art fundamentals to kindergarten and second grade children.

Volunteer when needed for various events and functions.


None Entered


University of Connecticut English and Marketing
Bellevue College Graphic Design


Badges Won

  • Builder - Has built at least one concrete5 site and submitted it to the Showcase.
  • First Post - Has Made a Post to the Forums.
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  • Helpful Post - Someone marked the thread this person started as helpful. Good Question!
  • 50 Posts - Must be working on something pretty hard to talk this much.
  • 1st Anniversary - Been a member for one year.
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  • 9th Anniversary - Been a member for nine years.
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  • 11th Anniversary - Been a member for eleven years.
  • 1K Karma - Has at least 1,000 karma points.
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  • Marketplace Customer - Has purchased an add-on/theme in the concrete5 marketplace.

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