I think we need a little bit of informations about your installation.
Are you using any add-on or template?
Are you using any custom add-on or template?

In this cases i think that the best choise is to try it out on a test machine or on a test subdomain.

You can download a backup of your Database and restore it on your local machine.

Or you can create a subdomain like test.mydomain.com and install a fresh C5 into that (generally all Hosting services allow that)

There are a bunch of ways to be sure to do not loose everything.

This is a duplicated thread. See

http://www.concrete5.org/community/forums/installation/updating-sof...

"You can download a backup of your Database and restore it on your local machine." My server has this so in reality I would not need to right? As long as I stay within the time frame that they allow for being able to back up the site?

So if I would go to my website click on update to next version and if something does not work I can go to my server and tell them to restore to an hour ago? Am I understanding this right?

"Or you can create a subdomain like test.mydomain.com and install a fresh C5 into that (generally all Hosting services allow that)"
How can I do this? So your saying if I install a fresh current C5 site then I can transfer the old outdated site into the new current?

Thanks

Sorry if I've taken a lot of time but I've been a little busy this days. And actually I've not recived the notification of your reply.

>"You can download a backup of your Database and restore it on your
>local machine." My server has this so in reality I would not need
>to right? As long as I stay within the time frame that they allow
>for being able to back up the site?

Yes. but I generally prefer to make tests on my local machines. There I've the full control.

> So if I would go to my website click on update to next version
> and if something does not work I can go to my server and tell
> them to restore to an hour ago? Am I understanding this right?

For files i think yes. For DB it depends on the Hosting Provider.
You can do that by hand. Copying your concrete5 folder to a another one and download a backup of the db from the C5 interface "Backup".

> "Or you can create a subdomain like test.mydomain.com and install > a fresh C5 into that (generally all Hosting services allow that)"
> How can I do this? So your saying if I install a fresh current C5 > site then I can transfer the old outdated site into the new
> current?

This is a solution to avoid stopping the site for a while and to do not create a local development environment.
You can do that from your Hosting Provider interface. The way to do that depends on the interface chosen from your provider.
At work we generally allways have a "test" website for this things.
If it was me I'll take on a test machine the full backup of your site. If the update works I'll make the same operation on the real site.

Here is a guide about how to manually update to a new release.
http://www.concrete5.org/documentation/how-tos/developers/update-ve...

Okay can anyone help me?
I finally tried to update the software on my own since no one will respond to my request! This is the error that I received??

The following errors occurred when attempting to process your request:

The directory /home2/foundbb2/public_html/updates does not exist.

Can someone please help me with updating to the next version up from what I already have??

Thanks

Hi Marissa,

How did you get on with this problem did you resolve it? do you still need help?