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Add to Cart - Spinning Wheel And Nothing Happens

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The eCommerce block was working fine and then all of a sudden it stopped working. Nothing can be added to a cart - it doesn't matter if you are logged it or not.

Please see this page:http://oregonwhitewater.org/rescue1/3-day-wilderness-first-aid-2016...
Click the "Add To Cart" button at the bottom and see what happens.

Thanks for and help you can provide.
Type: Ticket
Status: Archived
sogren
View Replies:
zanedev replied on at Permalink Reply 1 Attachment
zanedev
There are a few js errors in the browser console (see attached). Looks like there is a 500 error response on the server, which means that something with the underlying server is having issues. Check the php error log on the server via your hosting control panel or support for the exact message and try to fix it by googling answers for the error message and seeing if your host or backend developer can fix it. Reply with the error message and maybe we can help here. Most likely php or some other server software was upgraded/changed behind the scenes.

Although unrelated to the checkout problem you might want to fix those other console errors about cufon font missing..
Korvin replied on at Permalink Reply
Korvin
It looks like you're using ecommerce 2.5, I believe this issue was fixed somewhere around 2.7

Best wishes,
Korvin
sogren replied on at Permalink Reply 1 Attachment
sogren
I tried following the instructions here to manually upgrade the ecommerce block:http://legacy-documentation.concrete5.org/tutorials/download-manual...

Something went wrong and I get the error shown in the attachment. I have renamed the old folder back to the original name so nothing should be changed from when I started messing with it and it's all going to hell in a handbasket on me. I'm sure this would take someone who knows what they are doing a short amount of time.

I appreciate your help.
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
If you have your site connected to the community you can just upgrade by going to your dashboard extend page. Otherwise I'd recommend reaching out to a developer than can help you, check out the jobs forum:http://concrete5.org/community/forums/jobs1...
ConcreteCMS replied on at Permalink Reply
ConcreteCMS
Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.

concrete5 Environment Information

# concrete5 Version
5.6.3.4

# concrete5 Packages
Advertisement (1.7.3), Auction (1.1.1), Automatic Email Obfuscator (1.2.2), Content Around Image (1.23), CorporateAmerica Theme (1.5.1), Downloads List (1.2), Dynamic Iframe (1.61), eCommerce (2.5), Encrypted E-Mail Address (1.0), Expand / Collapse (1.2.6), Forms With PayPal Payment (1.2.2), Google Map (Premium) (2.0), Guest Blogger (1.0.3), Iframe (1.0), Login (1.1), Mail Monkey (2.1.2), Pro Blog (5.0.5), Pro Events (11.1.0), Registrant Group (1.0), Sortable Fancybox Gallery (1.17), Superfish (1.1.4).

# concrete5 Overrides
elements/profile, models/attribute, themes/OWA_Theme

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off

# Server Software
Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_bwlimited/1.4

# Server API
cgi-fcgi

# PHP Version
5.4.33

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 180
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 180
max_input_vars - 1000
memory_limit - 256M
post_max_size - 64M
sql.safe_mode - Off
upload_max_filesize - 128M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

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