Extended FAQ block type not showing

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We purchased the extended faq add-on in July 2013 and gave up on trying to use it. We are trying again as it looks like a fantastic add-on.

We have access through the back-end to add categories and entries but the block type does not show anywhere.

Suggestions?

Type: Discussion
Status: In Progress
WakeRobotics
View Replies:
DeWebmakers replied on at Permalink Reply
DeWebmakers
Could be many reasons... Check the source to see if the FAQ's are really there.
Check if there is a javascript error...

Or... Post the URL. So I can see.
You can also send me your login details if you want. Send them to wim@dewebmakers.nl

Best,

Corretje
WakeRobotics replied on at Permalink Reply
WakeRobotics
I am trying Extended FAQ again... because I really really want it to work!

I uninstalled it, reinstalled it -- and get this error message:

mysql error: [1048: Column 'btDisplayOrder' cannot be null] in
EXECUTE("INSERT INTO
BlockTypes(btID,btHandle,btName,btDescription,btActiveWhenAdded,btCopyWhenPropagate,btIncludeAll,btIsInternal,btInterfaceWidth,btInterfaceHeight,pkgID,btDisplayOrder)
VALUES (NULL,'extended_faq','Extended FAQ','Adds a Extended FAQ section to
you pages.',1,0,0,0,400,300,'23',NULL)")
DeWebmakers replied on at Permalink Reply
DeWebmakers
Not sure what is going on here...
The error you are getting is one of C5 itself and not from Extended FAQ. Check the version you are trying to install. Is this up-to-date?

Best,

Corretje

concrete5 Environment Information

# concrete5 Version
5.5.2.1

# concrete5 Packages
Breadcrumbs (2.0), Dynamic Iframe (1.61), Easy News (1.1), Example FAQ (1.2.0), Extended FAQ (1.3), Featured Content Slider (1.1), Foundation (1.4), Login (1.1.1), Nivo Slider (2.0.1), OfficeSpace Theme (1.5.1), Paypal Donations Box (1.0.1), Power Slider Lite (1.1.1), Power Slider Pro (1.2.1), Pro News (3.0.5), Red Hot Chili Pepper (1.1), Tweetcrete (1.6.5).

# concrete5 Overrides
None

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.4.34

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mcrypt, mhash, mysql, mysqli, odbc, openssl, pcntl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, recode, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, zip, zlib.

# PHP Settings
log_errors_max_len - 1024
max_execution_time - 5
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 10M
sql.safe_mode - Off
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mysql.max_persistent - Unlimited
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mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

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Chrome/39.0.2171.65

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