No response

Permalink Browser Info Environment
Hello,


I bought your Pro Blog on Friday and paid with my master card. I have not received any download. Where can I download the Pro Blog?

Why is nobody answering my e-mails? Please answer my questions to sdo2399@ymail.com

This is the project:http://www.concrete5.org/about/showcase/community/business/smartest...

Best regards,

sdo

Type: Pre-Sale
Status: In Progress
smartestfinance
View Replies:
RadiantWeb replied on at Permalink Reply
RadiantWeb
Hi there,

This is an auto responder to let you know that your support ticket has been forwarded to our entire support team at RadiantWeb!

Support tickets are reviewed Mondays thru Fridays 9am to 9pm & Saturdays 9am to 12pm EST.

A support team member will be following up with you as soon as possible.

Thank for supporting RadiantWeb Products!

RadiantWeb Support
http://goradiantweb.com
smartestfinance replied on at Permalink Reply
smartestfinance
Ok, still no response. Now I want my money back.
smartestfinance replied on at Permalink Reply
smartestfinance
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
smartestfinance replied on at Permalink Reply
smartestfinance
Ok, I see it now. I am sorry. Stop the request refund. I know now how to download it!
Oh, man, that is confusing:-).

I am sorry.
RadiantWeb replied on at Permalink Reply
RadiantWeb
yeah I saw this and was disappointed. I did not respond because I honestly thought by the time I got to this that you had already found the transactions area. I try to narrow the scope of our time in support areas to application specific flaws or bugs. Feature requests, personal preferences or design related questions tend to fall to the bottom of the pile.

ChadStrat

concrete5 Environment Information

concrete5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.