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Well, in this case, Redmine Free is for you!. Redmine Free will let your user issue ticket onto a remote (or local) redmine directly within the page they are viewing, Appending all the useful information you need directly and automatically in the newly created ticket.
As an example, we set-up a demo server that you can use to test the addon (you will need to install the addon on a website accessing the Internet for that). The test redmine server can be accessed here:
Here are some of the business cases you will be able to solve, and how we would do it:
From there, your customers will be able to file a ticket directly on the page they spotted something to improve. Moreover, you will get useful information about what was going on at the time the issue was spotted (in order to reproduce it easily).