Gallery page not working properly

Permalink Browser Info Environment
The gallery page is not working properly. There is a grey box that appears when you click on an image to view the larger version. the grey covers the image.

Type: Pre-Sale
Status: In Progress
dougmarranci
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dougmarranci replied on at Permalink Reply
dougmarranci
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
5.6.3.5

# concrete5 Packages
Automatic Email Obfuscator (1.2.3), Avenir (1.0), Clean House (1.3.1), Clearview Theme (1.6.1), Iframe (1.0), Imagefeed for Instagram (0.9.8), Sortable Fancybox Gallery (1.17), Streamer (1.1), Transparent Email Obfuscation (1.0.3).

# concrete5 Overrides
single_pages/art.php

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.31

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, hash, iconv, imap, json, libxml, mcrypt, mysql, mysqlnd, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, Reflection, session, SimpleXML, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
sql.safe_mode - Off
upload_max_filesize - 50M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.1 Safari/605.1.15

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Request Refund

Click below to request a refund for License #8126079. Currently unassigned.
Created on May 06 2018 at 5:04 pm
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