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Hello,
Thehttp://www.morettiyachts.com site is not working when people attempt to load the site with a Chrome browser. I go to the same URL with Safari and FireFox and the site come up fine. I have cleared the cache on the browsers and have tried it on several different computers to no avail. If you can direct me to a resolution this problem it would be helpful

Thank you in advance
Randall
Type: Discussion
Status: In Progress
bigran
View Replies:
jb1 replied on at Permalink Reply
jb1
Hi Randall,

Sorry for the delay we are usually off on weekends. I'm currently looking into your site.

JZ
bigran replied on at Permalink Reply
bigran
Thanks JZ,

I appreciate the help as usual I understand that your weekends are off, my apologies.

Please let me know if you find any issues.

All the best,
Randall

> On Feb 9, 2015, at 10:35 AM, concrete5 Community <discussions@concretecms.com> wrote:
jb1 replied on at Permalink Reply
jb1
Hi Randall,

It's difficult to find out what's causing this. I will need to have access to your server and your dashboard so I can take a closer look. But it looks more like it's caused by your server configuration.

JZ
bigran replied on at Permalink Reply
bigran
Good Day JZ,

I private messaged the information that you needed.

Looking forward to finding out whats happening here.

All the best,
Randall
bigran replied on at Permalink Reply
bigran
Hello JZ,

I just sent you a private message with the information that you needed.

All the best,
Randall

> On Feb 11, 2015, at 4:13 AM, concrete5 Community <discussions@concretecms.com> wrote:
jb1 replied on at Permalink Reply
jb1
Hi Randall,

Sorry we are usually off on weekends. Can you do something for me. Can you change the theme to a default one? Perhaps Greek Yogurt Theme or Plain Yogurt theme and see if it loads with Chrome. If not, then it should be your server configuration and has nothing to do with Clean House theme.

JZ
bigran replied on at Permalink Reply
bigran
Thank you JZ,

I did what you stated and the site still didnt work so we have now isolated its not a theme issue, do you have any idea of what server issue I might be experiencing so I can let my hosting support know whats going on.

Any information you can supply is appreciate.

All the best,
Randall

> On Feb 16, 2015, at 11:36 PM, concrete5 Community <discussions@concretecms.com> wrote:
jb1 replied on at Permalink Reply
jb1
Hi Randall,

I see. I'm guessing it's around your server config perhaps your .htaccess file or apache configuration. Let you hosting provider know about it and they should be able to help you.

Hope that helps.

JZ

concrete5 Environment Information

# concrete5 Version
5.6.3.2

# concrete5 Packages
Blueberry Image Slider (1.3), Clean House (1.3.1), Content+ (1.2), Content Around Image (1.23), Expand / Collapse (1.2.6), Formigo Social Links (1.0.1), Galleria image gallery (2.0), Google Plus One (1.0), Iframe (1.0), Image Caption (1.5.1), Internationalization (1.3), List files from set (1.0.4), Picmonkey Image Editor (1.00), Power Slider Lite (1.1.1), Scribd Documents (1.5), SEO Analyzer (1.2), SimpleFaq (3.0.0), Social Icons (1.2), Social Icons Reloaded (2.0), Social Sharing (1.3), tnSpacer (1.3).

# concrete5 Overrides
elements/files

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.2.17

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dbase, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, ldap, libxml, mbstring, mcrypt, mhash, mime_magic, mysql, mysqli, odbc, openssl, pcre, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, SQLite, standard, tokenizer, XCache, xml, xmlreader, xmlwriter, xsl, zlib.

# PHP Settings
max_execution_time - 30

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36

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