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Whoops\Exception\ErrorException thrown with message "Attempt to read property "pThemeID" on null"
Stacktrace:
#33 Whoops\Exception\ErrorException in /home/scholars/public_html/concrete/src/Page/Page.php:1807
#32 Whoops\Run:handleError in /home/scholars/public_html/concrete/src/Page/Page.php:1807
#31 Concrete\Core\Page\Page:getCollectionThemeObject in /home/scholars/public_html/concrete/src/Page/Page.php:1746
#30 Concrete\Core\Page\Page:getCollectionThemeID in /home/scholars/public_html/concrete/src/Page/Collection/Collection.php:382
#29 Concrete\Core\Page\Collection\Collection:addCollection in /home/scholars/public_html/concrete/src/Page/Page.php:3707
#28 Concrete\Core\Page\Page:add in /home/scholars/public_html/concrete/src/Backup/ContentImporter/Importer/Routine/ImportPageStructureRoutine.php:85
#27 Concrete\Core\Backup\ContentImporter\Importer\Routine\ImportPageStructureRoutine:import in /home/scholars/public_html/concrete/src/Backup/ContentImporter.php:49
#26 Concrete\Core\Backup\ContentImporter:import in /home/scholars/public_html/concrete/src/Backup/ContentImporter.php:22
#25 Concrete\Core\Backup\ContentImporter:importContentFile in /home/scholars/public_html/concrete/src/Package/ContentSwapper.php:109
#24 Concrete\Core\Package\ContentSwapper:swapContent in /home/scholars/public_html/concrete/src/Package/PackageService.php:249
#23 Concrete\Core\Package\PackageService:install in /home/scholars/public_html/concrete/controllers/single_page/dashboard/extend/install.php:146
#22 Concrete\Controller\SinglePage\Dashboard\Extend\Install:install_package in /home/scholars/public_html/concrete/src/Controller/AbstractController.php:318
#21 call_user_func_array in /home/scholars/public_html/concrete/src/Controller/AbstractController.php:318
Viewing 15 lines of 36 lines. View entire code block.
Type: Pre-Sale
Status: In Progress
Houndorf
View Replies:
c5box replied on at Permalink Reply
c5box
hi,

thanks for messaging support.

Is this a fresh install of the theme?

-James
Houndorf replied on at Permalink Reply 1 Attachment
Houndorf
Hello, yes it is. I deleted my concrete install and restarted again. I have managed to install it correctly but am getting an error anytime I try to edit the home page. Something about undefined variable $rows

Whoops\Exception\ErrorException thrown with message "Undefined variable $rows"
Stacktrace:
#30 Whoops\Exception\ErrorException in /home/scholars/public_html/packages/c5box_genesis/blocks/page_list/templates/c5box_plist_4col_carousel/view.php:16
#29 Whoops\Run:handleError in /home/scholars/public_html/packages/c5box_genesis/blocks/page_list/templates/c5box_plist_4col_carousel/view.php:16
#28 include in /home/scholars/public_html/concrete/src/Block/View/BlockView.php:267
#27 Concrete\Core\Block\View\BlockView:renderViewContents in /home/scholars/public_html/concrete/src/View/AbstractView.php:164
#26 Concrete\Core\View\AbstractView:render in /home/scholars/public_html/concrete/src/Area/Area.php:857
#25 Concrete\Core\Area\Area:display in /home/scholars/public_html/packages/c5box_genesis/themes/genesis/home.php:27
#24 include in /home/scholars/public_html/concrete/src/View/View.php:339
#23 Concrete\Core\View\View:renderTemplate in /home/scholars/public_html/concrete/src/View/View.php:301
#22 Concrete\Core\View\View:renderViewContents in /home/scholars/public_html/concrete/src/View/AbstractView.php:164
#21 Concrete\Core\View\AbstractView:render in /home/scholars/public_html/concrete/src/Http/ResponseFactory.php:147
#20 Concrete\Core\Http\ResponseFactory:view in /home/scholars/public_html/concrete/src/Http/ResponseFactory.php:220
#19 Concrete\Core\Http\ResponseFactory:controller in /home/scholars/public_html/concrete/src/Http/ResponseFactory.php:372
#18 Concrete\Core\Http\ResponseFactory:collection in /home/scholars/public_html/concrete/src/Http/DefaultDispatcher.php:132
Viewing 15 lines of 33 lines. View entire code block.


I also cannot customise the theme at all. Nothing loads to be able to customise.
Houndorf replied on at Permalink Reply
Houndorf
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# Concrete Version
Core Version - 9.2.4
Version Installed - 9.2.4
Database Version - 20231207100748

# Hostname
s01ae.syd5.hostingplatform.net.au

# Environment
production

# Database Information
Version: 10.6.16-MariaDB
SQL Mode:

# Concrete Packages
Genesis Theme (1.2)

# Concrete Overrides
None

# Concrete Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
8.2.13

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, litespeed, mbstring, monarxprotect, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, random, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 300
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 3000
max_multipart_body_parts - -1
memory_limit - 256M
post_max_size - 128M
upload_max_filesize - 128M
zend.exception_string_param_max_len - 15
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.jit_bisect_limit - 0
opcache.jit_max_exit_counters - 8192
opcache.jit_max_loop_unrolls - 8
opcache.jit_max_polymorphic_calls - 2
opcache.jit_max_recursive_calls - 2
opcache.jit_max_recursive_returns - 2
opcache.jit_max_root_traces - 1024
opcache.jit_max_side_traces - 128
opcache.max_accelerated_files - 6000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 10

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

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Created on Jan 02 2024 at 2:56 am.