Theme didn't install

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I purchased a new theme and assigned it to my site but it doesn't show in themes. I am looking in Extend concrete5>Add Functionality but it lists nothing awaiting installation.

I did receive my receipt, and I can find instructions on installing manually, but I don't have a download to upload.

Is there something I'm missing?

Type: Discussion
Status: In Progress
GeeEM
View Replies:
frz replied on at Permalink Reply
frz
Is your site running concrete version 9+?
This theme isn't yet compatible with concrete version 9, so that might be it.
GeeEM replied on at Permalink Reply
GeeEM
8.5.5
frz replied on at Permalink Reply
frz
well that should work then. Sounds like your connect to the community might not be working properly. That happens on some server configurations.
If you make sure the license is NOT assigned to a project page, you should have a download archive link next to the add-on in your purchase history here:
https://marketplace.concretecms.com/profile/orders/...
GeeEM replied on at Permalink Reply
GeeEM
In following that link, I see the new Theme. I clicked "details" and see it assigned to "3LPlace", which is correct.

When I clicked 3LPlace, I saw 2 assigned urls. I added a new one (with https enforced) and it lists it, but with no version. The other 2 show as 5.6.3.5 and 5.6.3. Is this possibly the issue?
GeeEM replied on at Permalink Reply
GeeEM
If I delete the two projects and recreate a new one, will this cause potential issues?
frz replied on at Permalink Reply
frz
If you just release the add-on from the project you should be able to download the archive directly
GeeEM replied on at Permalink Reply
GeeEM
In extracting the theme and putting it in the packages folder, I can see it in "Awaiting Installation". When I try to install, it says:

This package requires concrete5 version 9.1.0 or greater.

When I go to update, it says I can go to 8.5.12. Any suggestions, please?

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.5
Version Installed - 8.5.5
Database Version - 20201116182100

# Database Information
Version: 8.0.28-0ubuntu0.20.04.3
SQL Mode: NO_ENGINE_SUBSTITUTION

# concrete5 Packages
ExchangeCore reCAPTCHA (1.1.1), EZ Paypal (2.0.1), PDF Viewer (1.0.1), Quick Pay (1.0.1)

# concrete5 Overrides
themes/3LPlace/description.txt, themes/3LPlace/default.php, themes/3LPlace/front.php, themes/3LPlace/fullwidth.php, themes/3LPlace/typography.css, themes/3LPlace/css/style.css, themes/3LPlace/css, themes/3LPlace/images/3L Place Tag Line backup.jpg, themes/3LPlace/images/3L Place Tag Line old.jpg, themes/3LPlace/images/3L Place Tag Line New.jpg, themes/3LPlace/images/3L Place Tag Line.jpg, themes/3LPlace/images/3L-Sliders-Learning.jpg, themes/3LPlace/images/3L-Sliders-Linking.jpg, themes/3LPlace/images/3L-Sliders-Living.jpg, themes/3LPlace/images/3LPlace-BackgroundGradient.jpg, themes/3LPlace/images/3lpLogo_new_Break.png, themes/3LPlace/images/arrowg.png, themes/3LPlace/images/facebook.png, themes/3LPlace/images/favicon.ico, themes/3LPlace/images/Sliders-Learning.jpg, themes/3LPlace/images/Sliders-Linking.jpg, themes/3LPlace/images/Sliders-Living.jpg, themes/3LPlace/images/twitter.png, themes/3LPlace/images/twitter3LP.png, themes/3LPlace/images, themes/3LPlace/js/jquery.easing.1.3.js, themes/3LPlace/js/jquery-1.8.0.min.js, themes/3LPlace/js/jquery.zaccordion.js, themes/3LPlace/js, themes/3LPlace

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.4.30

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, soap, sockets, sodium, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 120
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 512M
upload_max_filesize - 512M
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.max_accelerated_files - 3907
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36

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