Settings after Installation
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I have purchased the adon and installed on my website , i connceted website with the community.
Now i am unable to find setting regarding anti spam , so that i can configure it.
Now i am unable to find setting regarding anti spam , so that i can configure it.
| Type: | Ticket |
|---|---|
| Status: | Resolved |
Hi , i can see it in System and setting , option as Spam Control but i can see a drop down Active Library , its not showing values. Please check the screenshot below.
Hi.
That screenshot doesn't really tell me much because the drop-down is closed.
I can't imagine any reason the anti-spam system wouldn't be available if you didn't get any errors during the package installation.
Could you give me access to your website's dashboard to have a look?
If it's ok with you, please send me a username and password by Private Message.
That screenshot doesn't really tell me much because the drop-down is closed.
I can't imagine any reason the anti-spam system wouldn't be available if you didn't get any errors during the package installation.
Could you give me access to your website's dashboard to have a look?
If it's ok with you, please send me a username and password by Private Message.
Hi , yes i can provide you access, but i got error while installation as well.
Please check attached screen shot for error and drop down values.
Check and let me know asap
Please check attached screen shot for error and drop down values.
Check and let me know asap
Please delete this post ASAP, all these messages are public, never post passwords here.
I had asked you to send them by Private message!
In the meantime I'll have a look at your website.
I had asked you to send them by Private message!
In the meantime I'll have a look at your website.
I can't see delete option ,kindly tell me how can i delete this?
It seems you found how to delete it already ?
Hello,
After checking your website, it turns out the problem is not with my package.
There is an issue with your database. Some values are throwing an integrity error when trying to install a package. That's because Concrete is trying to add a constraint to the table AttributeSets which has a reference to the table Packages. But you probably have duplicate values in that table so it can't add the constraint and throws that error stopping the installation.
Given the error, it will most likely happen with other packages as well.
This can happen after a Concrete update didn't finish properly and if you had duplicate values in a that table that shouldn't be there.
You would have to clean up your database to resolve this issue.
You should show that to your usual developer and ask them to take care of it.
If you need help with this separate issue, feelf ree to send me a message.
After checking your website, it turns out the problem is not with my package.
There is an issue with your database. Some values are throwing an integrity error when trying to install a package. That's because Concrete is trying to add a constraint to the table AttributeSets which has a reference to the table Packages. But you probably have duplicate values in that table so it can't add the constraint and throws that error stopping the installation.
Given the error, it will most likely happen with other packages as well.
This can happen after a Concrete update didn't finish properly and if you had duplicate values in a that table that shouldn't be there.
You would have to clean up your database to resolve this issue.
You should show that to your usual developer and ask them to take care of it.
If you need help with this separate issue, feelf ree to send me a message.
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
Refund granted.
Thank you for buying my package.
To set it up, visit Concrete anti-spam page where all anti-spam systems (if any) are to be set. The path is /dashboard/system/permissions/antispam
An easy way to find it every time is to type “anti-spam” in the intelligent search to the right of your top toolbar. You will then see “Spam Control” that you can click to get there.
Once there, select “Anti-Spam Master” in the “Active Library” drop-down. The page will then reload and show you the settings.
If you like the tool, I'd be truly grateful if you would consider leaving a review of it. If you get a chance, you can do it here:https://marketplace.concretecms.com/marketplace/addons/anti-spammer-...
Thank you.