ask for refund

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I have tried many times now, but I will return the add-on. It's always other errors that appear. But I can't use it like this. I ask for a refund.

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Type: Ticket
Status: Resolved
strandbein
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strandbein replied on at Permalink Reply
strandbein
Formal Refund Request: Please grant me a refund for the license assigned to this support request.
mnakalay replied on at Permalink Reply
mnakalay
I'm sorry you had a bad experience with my work. The transition to PHP 8 has been a difficult one.

I do, however, stand by my work and fix all bugs as they show up, and I like my users to know it and trust that I take care of things.

So, I refunded you and also sent you a free license, would you wish to give it another try later on.

Sorry again for the bad experience.

concrete5 Environment Information

# Concrete Version
Core Version - 9.1.3
Version Installed - 9.1.3
Database Version - 20220908074900

# Hostname
dd29806

# Environment
production

# Database Information
Version: 10.5.19-MariaDB-1:10.5.19+maria~ubu2004-log
SQL Mode: NO_ENGINE_SUBSTITUTION

# Concrete Packages
Magic Tabs (9.0.5), Modena Theme (2.1.5)

# Concrete Overrides
blocks/jl_magic_tabs/templates/m1/view.php, blocks/jl_magic_tabs/templates/m1/view.css, blocks/jl_magic_tabs/templates/m1, blocks/jl_magic_tabs/templates, blocks/jl_magic_tabs

# Concrete Cache Settings
Block Cache - On
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
fpm-fcgi

# PHP Version
8.1.16

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, ionCube Loader, json, ldap, libxml, mailparse, mbstring, mongodb, mysqli, mysqlnd, OAuth, odbc, openssl, pcre, PDO, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, raphf, Reflection, session, shmop, SimpleXML, soap, sodium, SourceGuardian, SPL, sqlite3, standard, sysvsem, sysvshm, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 30
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 3000
max_multipart_body_parts - -1
memory_limit - 256M
post_max_size - 200M
upload_max_filesize - 200M
zend.exception_string_param_max_len - 15
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
raphf.persistent_handle.limit - -1
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.jit_bisect_limit - 0
opcache.jit_max_exit_counters - 8192
opcache.jit_max_loop_unrolls - 8
opcache.jit_max_polymorphic_calls - 2
opcache.jit_max_recursive_calls - 2
opcache.jit_max_recursive_returns - 2
opcache.jit_max_root_traces - 1024
opcache.jit_max_side_traces - 128
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.4 Safari/605.1.15

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Request Refund

Click below to request a refund for License #8287466. Currently unassigned.
Created on Mar 29 2023 at 3:01 pm
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