Call-Me installation
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I've followed the instructions for downloading then uploading the call-me package to my packages directory on my site. I then go to the Extend concrete5 Add Functionality dashboard to download the app and it does not show on the dashboard as ready to be installed. I've cleared the cache. No matter what I do, the package does not show up on the page to Install it. I follow these # Installation Instructions
1. Unzip this file in your site's packages/ directory. done
2. Login to your site as an administrator. done
3. Find the "Add Functionality" page in your dashboard. done
4. Find this package in the list of packages awaiting installation. package does not show up
5. Click the "install" button.
public_html/dwsassociates/packages/call_me
1. Unzip this file in your site's packages/ directory. done
2. Login to your site as an administrator. done
3. Find the "Add Functionality" page in your dashboard. done
4. Find this package in the list of packages awaiting installation. package does not show up
5. Click the "install" button.
public_html/dwsassociates/packages/call_me
Type: | Pre-Sale |
---|---|
Status: | Resolved |
Hi there
The attachments didn't seem to come through. Can you load them directly to
the thread.
Thanks
The attachments didn't seem to come through. Can you load them directly to
the thread.
Thanks
Here are the graphic files that I sent to show you the security settings.
Thanks. The permissions look ok. Can you please confirm what version of concrete5 you are running. Call Me package requires a minimum version of 5.7.0.4
Best
Best
Well, that explains the problem. We're running 5.6 and have no plans to switch to 5.7 anytime soon since it doesn't offer the functionality of 5.6. We have tested 5.7 and were not impressed. Also the fact that you can't automatically upgrade from 5.6 to 5.7 is another reason we have no immediate plans to upgrade since we have such a large site. Please issue us a credit for our purchase of Call Me. Thanks.
No Problem
Will issue a refund
Thanks for considering callMe
Kind regards
Will issue a refund
Thanks for considering callMe
Kind regards
Thanks for purchasing the app.
Can you check the permissions and ownership on the folder/files of the package? They should be the same as other packages that you have installed.
Best