Call-Me installation

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I've followed the instructions for downloading then uploading the call-me package to my packages directory on my site. I then go to the Extend concrete5 Add Functionality dashboard to download the app and it does not show on the dashboard as ready to be installed. I've cleared the cache. No matter what I do, the package does not show up on the page to Install it. I follow these # Installation Instructions

1. Unzip this file in your site's packages/ directory. done
2. Login to your site as an administrator. done
3. Find the "Add Functionality" page in your dashboard. done
4. Find this package in the list of packages awaiting installation. package does not show up
5. Click the "install" button.

public_html/dwsassociates/packages/call_me

Type: Pre-Sale
Status: Resolved
dwsteven
View Replies:
mashanab replied on at Permalink Reply
mashanab
Hi there.
Thanks for purchasing the app.
Can you check the permissions and ownership on the folder/files of the package? They should be the same as other packages that you have installed.

Best
dwsteven replied on at Permalink Reply
dwsteven
mashanab replied on at Permalink Reply
mashanab
Hi there

The attachments didn't seem to come through. Can you load them directly to
the thread.
Thanks
dwsteven replied on at Permalink Reply 3 Attachments
dwsteven
Here are the graphic files that I sent to show you the security settings.
mashanab replied on at Permalink Reply
mashanab
Thanks. The permissions look ok. Can you please confirm what version of concrete5 you are running. Call Me package requires a minimum version of 5.7.0.4

Best
dwsteven replied on at Permalink Reply
dwsteven
Well, that explains the problem. We're running 5.6 and have no plans to switch to 5.7 anytime soon since it doesn't offer the functionality of 5.6. We have tested 5.7 and were not impressed. Also the fact that you can't automatically upgrade from 5.6 to 5.7 is another reason we have no immediate plans to upgrade since we have such a large site. Please issue us a credit for our purchase of Call Me. Thanks.
mashanab replied on at Permalink Reply
mashanab
No Problem

Will issue a refund

Thanks for considering callMe

Kind regards

concrete5 Environment Information

# concrete5 Version
5.6.3.4

# concrete5 Packages
Advanced Forms (1.7.1.1), Advanced Survey System (1.1.8), Ajax Form (1.3), All In: The Advanced User Import Add-on (2.0), Automatic Email Obfuscator (1.2.3), Awesome Table (1.0.6), Backup Voodoo (2.3.5.3), Bookmarks (1.1.4), Books (1.06), Breadcrumbs (2.0), Config Info (1.0), Content Around Image (1.23), CSV displayer (1.2), Database Backup (1.0), Discussion (1.8.8), Document Library (1.6.6), Downloadable File Purchase (1.1), eCommerce (2.7.1), Ecommerce Express (1.5.9), Eloquent (1.0.2), Example FAQ (1.2.0), Expand / Collapse (1.2.1), Expandable Content (1.0), Extended Search (1.0), Form Plus (1.0), Form Tableless Layout (1.2.1), Global Areas (1.0), Google Docs Viewer (1.1), Google Plus One (1.0), GroupDocs Viewer (1.3.7), Guest Views (2.0), Honeypot (1.0), Internationalization (1.1.3), Like Button (1.0), List files from set (1.0.4), Login (1.1), Mailer (1.0.1), MindNet Clear Cache (1.0), Mobile Theme Switcher (1.1), Page List Teasers (1.2), Page List Title (2.3), Page password (1.1.4), Paypal Website Payment Pro Gateway (1.21), Pink Spoon Marketing (5.5.0.0.5.4), Popup Login (1.0.5), PUG+ PopUp Gallery (1.7.1), QuizMaker (1.3), reCAPTCHA Mail Hide (1.0.1), Registrant Group (1.1), Respond - Theme (1.0.2), Rigid Light - Theme (2.1), Scribd Documents (1.5), Search Within (1.0), ShareThis (1.0), Sisimizi's Download Folder (1.0), SR Project Honeypot (1.0), SWF Document Viewer (1.0), Theme Options Lite (1.1), tnSpacer (1.3), Transparent Email Obfuscation (1.0.2), Tweeter (1.0.9).

# concrete5 Overrides
blocks/external_form, blocks/marketingrx.php, single_pages/page_not_found.php, tools/lfcalculator, tools/1033_CMAT_V2.xlsm, tools/Lead Flow Planning Calculator.htm, tools/MarketersToolkit.zip

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
5.6.17

# PHP Extensions
bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, intl, ionCube Loader, json, libxml, magickwand, mailparse, mbstring, mcrypt, mhash, mysql, mysqli, mysqlnd, OAuth, oci8, odbc, openssl, pcre, PDO, pdo_dblib, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, Phar, posix, pspell, Reflection, session, SimpleXML, snmp, soap, sockets, SourceGuardian, SPL, sqlite3, standard, tidy, tokenizer, uploadprogress, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend Guard Loader, Zend OPcache, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 128M
post_max_size - 10M
sql.safe_mode - Off
upload_max_filesize - 10M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
oci8.max_persistent - -1
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - nocache
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5
zend_optimizerplus.max_accelerated_files - 2000
zend_optimizerplus.max_file_size - 0
zend_optimizerplus.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36

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Created on Jun 28 2016 at 11:35 am
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