Not compatible with 8.5.2

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Hi I don't think this version is compatible with my concrete five, I think I have to get a refund
sorry, looks like the app was nice,is designed for 5.7+ , and I am at 8.5 and is giving me some errors on the database

Type: Pre-Sale
Status: In Progress
3DA
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3DA replied on at Permalink Reply
3DA
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.2
Version Installed - 8.5.2
Database Version - 20190925072210

# Database Information
Version: 10.3.23-MariaDB-cll-lve
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

# concrete5 Packages
Accordion Pro (1.1.3), Automatic Email Obfuscator (2.0.1), Buttons Factory Pro (3.0.8), Charts (1.0.1), Customize Editing Interface (1.0.1), Deluxe Customizable Twitter Feed (1.0.4), ExchangeCore reCAPTCHA (1.1.1), Extreme Clean (7.1.6), Favorite Pages (1.0), HTML5 Audio Player Basic (2.0.7), HW Recaptcha V3 (0.9.6), Image Optimizer (3.2.11), Like This (0.9.1), Magic Tabs (7.1.1), MP4 Player (1.5.6), PDF Viewer (1.0.1), Quick Tabs (1.0), Responsive Embed (1.0.1), Responsive Image Map (1.2.1), Spacer (0.9.4), Spacer (1.0.1), Thumb Gallery (1.0.3), Touch Gallery 3 (3.2.4), Triada (1.1), Vivid Carousel (1.0.1), Website Optimizer (1.0.4), Whale OWL Carousel (2.5.7), Whale Responsive Tables (1.2.0), Whale Sky Tabs (1.3.1)

# concrete5 Overrides
None

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache

# Server API
cgi-fcgi

# PHP Version
7.3.19

# PHP Extensions
bcmath, bz2, cgi-fcgi, Core, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, readline, Reflection, session, shmop, SimpleXML, snmp, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

# PHP Settings
max_execution_time - 1200
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 4096M
post_max_size - 2048M
upload_max_filesize - 2000M
ldap.max_links - Unlimited
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
odbc.max_links - Unlimited
odbc.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
pgsql.max_links - Unlimited
pgsql.max_persistent - Unlimited
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.116 Safari/537.36

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Request Refund

Click below to request a refund for License #8238496. Currently unassigned.
Created on Jul 15 2020 at 11:26 pm
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