Clicky Dashboard Blank
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Hi,
After using Clicky for months with no issues, I just cannot seem to get it load via concrete5 - its just a blank screen.
My Online Account is OK, and the Chrome Plugin works fine. I tried it via IE, Firefox and Chrome - no joy. Uninstalled and re-installed still nothing.
The only thing that happen last night on my two PC's was a windows update. But would that affect this add-on?
After using Clicky for months with no issues, I just cannot seem to get it load via concrete5 - its just a blank screen.
My Online Account is OK, and the Chrome Plugin works fine. I tried it via IE, Firefox and Chrome - no joy. Uninstalled and re-installed still nothing.
The only thing that happen last night on my two PC's was a windows update. But would that affect this add-on?
| Type: | Pre-Sale |
|---|---|
| Status: | In Progress |
I wouldn't think that a PC update would/could cause a problem list this. I suggest checking your PHP error log. If there is nothing there try enabling developer mode in you browser and checking for javascript errors. There is probably one type of error or another preventing the proper operation of the Clicky add-on.
Great.
So I have been checking the logs, and each time I try to access Clicky i get:
[Thu Jun 11 17:57:29 2015] [error] [client 2.98.156.24] PHP Warning: chmod(): Operation not permitted in /var/www/vhosts/easyroomlets.com/httpdocs/hide_config_files.php on line 16, referer:http://easyroomlets.com/dashboard/tc_clicky/dashboard/...
My hide_config_files.php is below with Line 16 highlighted:
<?php
// Hides specified config files from the world
// Put a list of the config file(s) to be hidden from world readable below
$hidden_config_files = array(
"hide_config_files.php",
"config/site.php",
"concrete/single_pages/install.php",
"concrete/config/base.php"
);
foreach ($hidden_config_files as $x) {
if (@is_file($x)) {
chmod($x, 0666); ---- Line 16
}
}
?>
This is baffling. :-(
So I have been checking the logs, and each time I try to access Clicky i get:
[Thu Jun 11 17:57:29 2015] [error] [client 2.98.156.24] PHP Warning: chmod(): Operation not permitted in /var/www/vhosts/easyroomlets.com/httpdocs/hide_config_files.php on line 16, referer:http://easyroomlets.com/dashboard/tc_clicky/dashboard/...
My hide_config_files.php is below with Line 16 highlighted:
<?php
// Hides specified config files from the world
// Put a list of the config file(s) to be hidden from world readable below
$hidden_config_files = array(
"hide_config_files.php",
"config/site.php",
"concrete/single_pages/install.php",
"concrete/config/base.php"
);
foreach ($hidden_config_files as $x) {
if (@is_file($x)) {
chmod($x, 0666); ---- Line 16
}
}
?>
This is baffling. :-(
I can't explain that warning as that code is unrelated to the Clicky add-on. It's probably not causing the blank Clicky page, though. What about javascript errors?
Hi,
I see 1 error:
Refused to display 'https://clicky.com/stats/?&site_id=100796147&iframe=1' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'
Does this mean anything to you?
I see 1 error:
Refused to display 'https://clicky.com/stats/?&site_id=100796147&iframe=1' in a frame because it set 'X-Frame-Options' to 'SAMEORIGIN'
Does this mean anything to you?
It sounds like Clicky has started sending an X-Frame-Options header that disallows the viewing of their pages within an iframe, which what the c5 Clicky add-on does. There's not anything I can do about this in the add-on.
Depending the browser you use you may be able to circumvent the check. Search "disable x-frame-options chrome", for example.
Depending the browser you use you may be able to circumvent the check. Search "disable x-frame-options chrome", for example.
Please upgrade to version 1.3.3 of the add-on. Clicky has provided a new page that will work in the c5 dashboard.