Refund request

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tomoac-san

I would like to request a refund on this 5-pack licence

There is not much explanation about what this does.
I believed this allowed me to add in a section of php code
It was only after purchase that I could see it is a formatter of code

I would be very grateful if you could agree a refund, and perhaps add some clarification to the add-on page.

Arigato

Type: Pre-Sale
Status: In Progress
timconsidine
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tomoac replied on at Permalink Reply
tomoac
Thank you for your mail.

I could not understand your request.
Please explain for me again.

Regards,
tomoac
tomoac replied on at Permalink Reply
tomoac
Thank you for your mail.

I could not understand your request.
Please explain for me again.

Regards,
tomoac

2016-05-02 4:36 GMT+09:00 concrete5 Community <discussions@concretecms.com>:
timconsidine replied on at Permalink Reply
timconsidine
I am asking for a refund for this add-on

The explanation of its function is not very clear - I thought it would allow to add php code to a block.

But it just displays it, doesn't run it. I did not understand this from the description

Arigato gozaimasu
tomoac replied on at Permalink Reply
tomoac
Which part of sentence is your misunderstanding?
I read again it says display by "<pre>" etc.
timconsidine replied on at Permalink Reply
timconsidine
The headline says :

"This block is for code that is source code, css, html and so on."

Nowhere does it say this is for display only. There should be clarification or explanation that it does not run any code.

It is possible to achieve what this add-on does with simple html as supported by the standard html block. So it is reasonable to believe that this add-on does more than just display. Especially when the headline says : This block is for code that is source code, css, html and so on.

Please agree a refund
timconsidine replied on at Permalink Reply
timconsidine
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.5.6
Version Installed - 5.7.5.6
Database Version - 20151221000000

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.110 Safari/537.36 OPR/36.0.2130.65

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Request Refund

Click below to request a refund for License #7917471. Currently unassigned.
Created on May 01 2016 at 2:20 pm
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