Can't download
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Hello
I purchased this addon.
This is planned to be used on the new site 9.2.8.
The site currently running is 8.5.12, and when I try to download it, I get the following error and cannot get it. Is it possible to download using another method?
This package isn't currently available for this version of Concrete . Please contact the maintainer of this package for assistance.
I purchased this addon.
This is planned to be used on the new site 9.2.8.
The site currently running is 8.5.12, and when I try to download it, I get the following error and cannot get it. Is it possible to download using another method?
This package isn't currently available for this version of Concrete . Please contact the maintainer of this package for assistance.
| Type: | Ticket |
|---|---|
| Status: | In Progress |
Thank you for contacting us regarding the problem with downloading the add-on.
Due to the fact that your current version of Concrete CMS is 8.5.12, unfortunately it will not be possible to download the add-on until you update your system to the required version.
According to the provisions of our license agreement, you receive the right to use our add-on on a single website and one test or development version. However, we have no influence on the compatibility of our add-on with versions older than 9.0.0.
Therefore, I encourage you to update Concrete CMS to a compatible version to use our add-on. If you have any questions or need additional help, I am at your disposal.
Kind regards,