Download Easy Image Gallery v.1.4 doesn't work

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Yesterday I bought Easy Image Gallery v.1.4. But I couldn't download the extension.
Help please

Type: Pre-Sale
Status: In Progress
JoopLeCray
View Replies:
sebastienj replied on at Permalink Reply
sebastienj
Ouups, i need more information about your step.
Can you try to install it manually, by ftp ?
JoopLeCray replied on at Permalink Reply
JoopLeCray
Dear Sebastien,
I would instal it manually by ftp if I can download it.

gr JoopLeCray
JoopLeCray replied on at Permalink Reply
JoopLeCray
Hello, I reached the zip file and downloaded it. After unpacking and after trying installing there was an Error:

Whoops\Exception\ErrorException thrown with message "Declaration of Concrete\Package\EasyImageGallery\Block\EasyImageGallery\Controller::registerViewAssets() should be compatible with Concrete\Core\Block\BlockController::registerViewAssets($outputContent = '')"

Stacktrace:
#37 Whoops\Exception\ErrorException in C:\domains\mariage06082016.party\wwwroot\packages\easy_image_gallery\blocks\easy_image_gallery\controller.php:23
#36 Whoops\Run:handleError in C:\domains\mariage06082016.party\wwwroot\packages\easy_image_gallery\blocks\easy_image_gallery\controller.php:23
#35 require in C:\domains\mariage06082016.party\wwwroot\concrete\src\Foundation\ModifiedPsr4ClassLoader.php:87
#34 Concrete\Core\Foundation\ModifiedPsr4ClassLoader:loadClass in [internal]:0
#33 spl_autoload_call in [internal]:0
#32 class_exists in C:\domains\mariage06082016.party\wwwroot\concrete\src\Block\BlockType\BlockType.php:114
#31 Concrete\Core\Block\BlockType\BlockType:getBlockTypeMappedClass in C:\domains\mariage06082016.party\wwwroot\concrete\src\Block\BlockType\BlockType.php:61
#30 Concrete\Core\Block\BlockType\BlockType:installBlockType in C:\domains\mariage06082016.party\wwwroot\concrete\src\Block\BlockType\BlockType.php:48
#29 Concrete\Core\Block\BlockType\BlockType:installBlockTypeFromPackage in C:\domains\mariage06082016.party\wwwroot\concrete\src\Backup\ContentImporter\Importer\Routine\ImportBlockTypesRoutine.php:21
#28 Concrete\Core\Backup\ContentImporter\Importer\Routine\ImportBlockTypesRoutine:import in C:\domains\mariage06082016.party\wwwroot\concrete\src\Backup\ContentImporter.php:45
#27 Concrete\Core\Backup\ContentImporter:import in C:\domains\mariage06082016.party\wwwroot\concrete\src\Backup\ContentImporter.php:19
#26 Concrete\Core\Backup\ContentImporter:importContentFile in C:\domains\mariage06082016.party\wwwroot\packages\easy_image_gallery\controller.php:77
#25 Concrete\Package\EasyImageGallery\Controller:installOrUpgrade in C:\domains\mariage06082016.party\wwwroot\packages\easy_image_gallery\controller.php:70
#24 Concrete\Package\EasyImageGallery\Controller:install in C:\domains\mariage06082016.party\wwwroot\concrete\src\Package\PackageService.php:202
#23 Concrete\Core\Package\PackageService:install in C:\domains\mariage06082016.party\wwwroot\concrete\src\Support\Facade\Facade.php:121
#22 Concrete\Core\Support\Facade\Facade:__callStatic in C:\domains\mariage06082016.party\wwwroot\concrete\controllers\single_page\dashboard\extend\install.php:128
#21 Concrete\Controller\SinglePage\Dashboard\Extend\Install:install_package in C:\domains\mariage06082016.party\wwwroot\concrete\src\Controller\AbstractController.php:172
#20 call_user_func_array in C:\domains\mariage06082016.party\wwwroot\concrete\src\Controller\AbstractController.php:172
#19 Concrete\Core\Controller\AbstractController:runAction in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\ResponseFactory.php:191
#18 Concrete\Core\Http\ResponseFactory:controller in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\ResponseFactory.php:372
#17 Concrete\Core\Http\ResponseFactory:collection in C:\domains\mariage06082016.party\wwwroot\concrete\src\Routing\DispatcherRouteCallback.php:41
#16 Concrete\Core\Routing\DispatcherRouteCallback:execute in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\DefaultDispatcher.php:115
#15 Concrete\Core\Http\DefaultDispatcher:handleDispatch in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\DefaultDispatcher.php:53
#14 Concrete\Core\Http\DefaultDispatcher:dispatch in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\DispatcherDelegate.php:39
#13 Concrete\Core\Http\Middleware\DispatcherDelegate:next in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\ThumbnailMiddleware.php:61
#12 Concrete\Core\Http\Middleware\ThumbnailMiddleware:process in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\MiddlewareDelegate.php:38
#11 Concrete\Core\Http\Middleware\MiddlewareDelegate:next in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\FrameOptionsMiddleware.php:39
#10 Concrete\Core\Http\Middleware\FrameOptionsMiddleware:process in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\MiddlewareDelegate.php:38
#9 Concrete\Core\Http\Middleware\MiddlewareDelegate:next in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\CookieMiddleware.php:37
#8 Concrete\Core\Http\Middleware\CookieMiddleware:process in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\MiddlewareDelegate.php:38
#7 Concrete\Core\Http\Middleware\MiddlewareDelegate:next in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\ApplicationMiddleware.php:29
#6 Concrete\Core\Http\Middleware\ApplicationMiddleware:process in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\MiddlewareDelegate.php:38
#5 Concrete\Core\Http\Middleware\MiddlewareDelegate:next in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\Middleware\MiddlewareStack.php:86
#4 Concrete\Core\Http\Middleware\MiddlewareStack:process in C:\domains\mariage06082016.party\wwwroot\concrete\src\Http\DefaultServer.php:85
#3 Concrete\Core\Http\DefaultServer:handleRequest in C:\domains\mariage06082016.party\wwwroot\concrete\src\Foundation\Runtime\Run\DefaultRunner.php:100
#2 Concrete\Core\Foundation\Runtime\Run\DefaultRunner:run in C:\domains\mariage06082016.party\wwwroot\concrete\src\Foundation\Runtime\DefaultRuntime.php:102
#1 Concrete\Core\Foundation\Runtime\DefaultRuntime:run in C:\domains\mariage06082016.party\wwwroot\concrete\dispatcher.php:39
#0 require in C:\domains\mariage06082016.party\wwwroot\index.php:3


The Addon looks installed but it is not possible to create a block Easy Immage Gallery in the page.

Greetz Joop
tveenstra replied on at Permalink Reply
Hello,

I've got this exact same issue. Downloading through market place didn't work, so i manually installed through FTP.

Once installed, i got the same info on screen as you did.

Did you manage to fix this issue yet?

Greetings
JoopLeCray replied on at Permalink Reply
JoopLeCray
Hello tveenstra,

I'am sorry. Nothing heart from sebastienj yet. I am waiting.
sebastienj is de vendor.
greetz joop
JoopLeCray replied on at Permalink Reply
JoopLeCray
Sebastien can you help me with my last question?
tveenstra replied on at Permalink Reply
Hi,

I'd like a full refund too. I bought this for a client project, which needs to be finished in a few days and i had to buy another plugin to get the functionality that we need.

Please refund asap.
JoopLeCray replied on at Permalink Reply
JoopLeCray
Formal Refund Request: Please grant me a refund for the license assigned to this support request.

concrete5 Environment Information

Easy Image Gallery v.1.4
Easy Image made gallery easy for your client
Er is een fout opgetreden bij het downloaden van de extensie.

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

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