Force download only works logged in
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Hi There,
We are currently running the latest version of File Picker with 8.5.5, and downloads have stopped working, we have force download checked but the file will only download if you are logged in it won't download if you are simply visiting the site, it worked previously but when our client updated C5 it ceased to work, any help you can give will be much appreciated. The site with the issue is this one if it helps:
https://nanocrit.com/index.php?cID=406...
If you hit download article we either get access denied or it downloads a HTML file called forbidden.
We are currently running the latest version of File Picker with 8.5.5, and downloads have stopped working, we have force download checked but the file will only download if you are logged in it won't download if you are simply visiting the site, it worked previously but when our client updated C5 it ceased to work, any help you can give will be much appreciated. The site with the issue is this one if it helps:
https://nanocrit.com/index.php?cID=406...
If you hit download article we either get access denied or it downloads a HTML file called forbidden.
Type: | Ticket |
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Status: | Resolved |
Hi There,
Thanks a lot, that would be great.
Best regards
David
Thanks a lot, that would be great.
Best regards
David
Hi,
I managed to reproduce the bug and fix it. There should be a new version available for you to download (2.0.5).
Please let me know if this solves the issue. Be sure to clean cache and open the page in a anonymous browser tab to make sure cache is not interfering when testing the bug fix.
I managed to reproduce the bug and fix it. There should be a new version available for you to download (2.0.5).
Please let me know if this solves the issue. Be sure to clean cache and open the page in a anonymous browser tab to make sure cache is not interfering when testing the bug fix.
That's fantastic news, thanks for your help, I will test this out today and let you know if all is ok.
Best regards
David
Best regards
David
Hi There,
Thanks a lot, I can confirm this is now fixed in the latest version.
Best regards
David
Thanks a lot, I can confirm this is now fixed in the latest version.
Best regards
David
Hi David,
I'm glad to hear that. Thank you for your patience and for reporting the bug.
I'm glad to hear that. Thank you for your patience and for reporting the bug.
Sorry to hear you are experiencing problems with my add-on. I understand this happened after an update. I'm going to have a look now and see if I can reproduce the bug. It could be I will need some more information from you in order to reproduce it.
I will get back to you today.