Galleries won't display when logged out ! Urgent !
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Hi there,
I have a problem with your Addon.
I created some galleries in the dashboard, gave them title and description plus a teaser photo and those galleries come up perfect on the frontend if I let them be displayed in the galleryES block which lists all the available galleries.
I can click on those and be directed to the /gallery/ page with the gallery displayed.
However, if I log out and become a guest, I see the galleries displayed in the frontend block, I even see their teaser pictures but when I click on them, the area where the pictures are displayed is just empty. No message, no error, no nothing, no pictures.
What could this be?
I already checked permissions of Pictures, Filesets and Pages and can't find anything odd there.
Can you help please?
I have a problem with your Addon.
I created some galleries in the dashboard, gave them title and description plus a teaser photo and those galleries come up perfect on the frontend if I let them be displayed in the galleryES block which lists all the available galleries.
I can click on those and be directed to the /gallery/ page with the gallery displayed.
However, if I log out and become a guest, I see the galleries displayed in the frontend block, I even see their teaser pictures but when I click on them, the area where the pictures are displayed is just empty. No message, no error, no nothing, no pictures.
What could this be?
I already checked permissions of Pictures, Filesets and Pages and can't find anything odd there.
Can you help please?
| Type: | Discussion |
|---|---|
| Status: | Resolved |
Thank you sir!
Yes I have the header and footer but no content at all. Only if logged in. Which is odd, sounds like permissions to me but no, guests can view all files and file sets.
Yes I have the header and footer but no content at all. Only if logged in. Which is odd, sounds like permissions to me but no, guests can view all files and file sets.
Have you changed any settings in the Single Page Options under dashboard? If so, if you could let me know which settings you are using...
If not, make sure your theme is loading jQuery at the top of the page properly. On 5.6 > version, sometimes jQuery only loads when you're logged in, but not when your logged out which can cause problems with my gallery as it requires jQuery. Can you please check F12 on your browser under "console" tab and see if there are any javascript errors on that page?
Thanks!
If not, make sure your theme is loading jQuery at the top of the page properly. On 5.6 > version, sometimes jQuery only loads when you're logged in, but not when your logged out which can cause problems with my gallery as it requires jQuery. Can you please check F12 on your browser under "console" tab and see if there are any javascript errors on that page?
Thanks!
No I have not changed anything.
jQuery loads right on top and no errors in Console.
See my settings attached.
But I found this:
http://www.concrete5.org/developers/bugs/5-6-3-1/broken-permissions...
It's about broken permissions in filesets in 5.6 up to the current version.
I think it's related to this because after giving guests the permission to search the File Manager, the galleries show even when logged out.
However, I doubt that this has to be the right way ;)
jQuery loads right on top and no errors in Console.
See my settings attached.
But I found this:
http://www.concrete5.org/developers/bugs/5-6-3-1/broken-permissions...
It's about broken permissions in filesets in 5.6 up to the current version.
I think it's related to this because after giving guests the permission to search the File Manager, the galleries show even when logged out.
However, I doubt that this has to be the right way ;)
I'm willing to bet this is the issue. The bug I found earlier was actually for my 5.7 version, so It didn't apply to you (I probably should have checked that first lol)
There is 5.6.3.2 out, perhaps upgrading your version might solve your issue?
http://www.concrete5.org/documentation/background/version_history/5...
I see some bug fixes having to do with permissions and file sets.
Keep me posted, I'm still runing 5.6.3.1 and I could try to reproduce the problem on my install, but I wouldn't know how to go about fixing it permanently as the permissions model in php is a bit up out of my reach ;)
Even if you had to give guest search permission, does it still work if you deny it for regular users, assuming you want an open registration? If you allow guest search permission, they won't really be able to search without access to the interface anyway.
There is 5.6.3.2 out, perhaps upgrading your version might solve your issue?
http://www.concrete5.org/documentation/background/version_history/5...
I see some bug fixes having to do with permissions and file sets.
Keep me posted, I'm still runing 5.6.3.1 and I could try to reproduce the problem on my install, but I wouldn't know how to go about fixing it permanently as the permissions model in php is a bit up out of my reach ;)
Even if you had to give guest search permission, does it still work if you deny it for regular users, assuming you want an open registration? If you allow guest search permission, they won't really be able to search without access to the interface anyway.
More about the blank page, is it completely white, or does it have your header with no footer, or does it have the header and footer but no content (guessed this from your description)?
If you want I can log in and see, if you provide me a temporary admin password to your website if at all possible.
EDIT: I have changed a few settings in single page and guess what, It broke!! I will be sending a fix through concrete5 very shortly. Hold tight!