Fatal Error

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We have used Gallery ES in my customers site and it does not work anymore. We can not add or remove images. When I try to open this add-on in dashboard, it gives this: Call to a member function getFileID() on a non-object. I have also tried to update add-on. Have you any idea how to solve this?

Type: Pre-Sale
Status: Resolved
View Replies:
emirii replied on at Permalink Reply
emirii
Hello there,

I will look at this as soon as possible. You are using the latest version of GalleryES but since Concrete5.7.3 just came out maybe something changed. I will look at it and come back to you soon, thank you!
emirii replied on at Permalink Reply
emirii
oops, i mean 5.7.5 was just released, but you are using 5.7.3.

Can you give me a little more details on the error you are receiving? Heres some questions:

What page is giving you the error? is there any way you can copy/paste the exact fatal error message or send an image? If you are only getting generic error you can temporarily turn on detailed error reporting in Dashboard > System & Settings > Debug Settings .. then turn on "Show the debug error output".http://localhost/index.php/dashboard/system/environment/debug...

Do you have the option "Resize images on upload" checked in the options?(I see an issue with this one already, i will fix soon)
PerttiV replied on at Permalink Reply
Hi

Here is the code I find in Dashboard > System & Settings > Debug Settings
I enclose also two screenshots.

-Pertti


Concrete\Controller\SinglePage\Dashboard\System\Environment\ExampleException thrown with message "Sample Debug Output!"

Stacktrace:
#7 Concrete\Controller\SinglePage\Dashboard\System\Environment\ExampleException in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/controllers/single_page/dashboard/system/environment/debug.php:46
#6 Concrete\Controller\SinglePage\Dashboard\System\Environment\Debug:debug_example in <#unknown>:0
#5 call_user_func_array in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/src/Controller/AbstractController.php:156
#4 Concrete\Core\Controller\AbstractController:runAction in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/src/Routing/DispatcherRouteCallback.php:175
#3 Concrete\Core\Routing\DispatcherRouteCallback:execute in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/src/Application/Application.php:345
#2 Concrete\Core\Application\Application:dispatch in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/bootstrap/start.php:256
#1 require in /home/lohjanpan/domains/lohjanpantti.fi/public_html/concrete/dispatcher.php:36
#0 require in /home/lohjanpan/domains/lohjanpantti.fi/public_html/index.php:2



>----Alkuperäinen viesti----
>Lähettäjä : [email protected]
>Pvm : 08/09/2015 - 16:13 (EEST)
>Vastaanottaja : [email protected]
>Aihe : Fatal Error : Support
emirii replied on at Permalink Reply
emirii
Hi there, if at all possible, is the website your currently working on accessible to the public? If so, would you mind giving me a username to your website so i can check out the backend. I am having trouble pin pointing the problem on my end. I'm wondering if there is a corrupt image or something that got uploaded.

Did the install work before and then suddenly stop working? Or has it always not worked?

Thanks again.
PerttiV replied on at Permalink Reply
Hi

The install has worked before. I should be very happy if you could check out the backend. In which e-mail you´d like to have username and password?

Regards

-Pertti


> concrete5 Community <[email protected]> kirjoitti 11.9.2015 kello 2.13:
emirii replied on at Permalink Reply
emirii
You can email me at [email protected]

Thanks!
emirii replied on at Permalink Reply
emirii
Thank you PerttiV,

I have logged on to your site and identified the problem, I pushed an update and went ahead and updated it for you on your site. All is well now!

PS. Sorry it took so long, usually it doesn't take so long but this week has been a bit crazy. Thanks for your patience!

concrete5 Environment Information

# concrete5 Version
Core Version - 5.7.3.1
Version Installed - 5.7.3.1
Database Version - 20150109000000

# concrete5 Packages
Easy Image Gallery (1.0.1), GalleryES (2.3.2), Thumb Gallery (1.0.2).

# concrete5 Overrides
languages/tr_TR, languages/de_DE, languages/sl_SI, languages/fi_FI, languages/fr_FR, languages/nl_NL, languages/el_GR, languages/da_DK, languages/ja_JP, languages/it_IT, languages/sv_SE, languages/ru_RU, themes/Pantti

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
Apache/2

# Server API
cgi-fcgi

# PHP Version
5.4.38

# PHP Extensions
bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, ionCube Loader, json, libxml, mbstring, mcrypt, mhash, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib.

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 5000
memory_limit - 256M
post_max_size - 32M
sql.safe_mode - Off
upload_max_filesize - 32M
mysql.max_links - Unlimited
mysql.max_persistent - Unlimited
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 1440
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_3) AppleWebKit/600.6.3 (KHTML, like Gecko) Version/8.0.6 Safari/600.6.3

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