Not Able to Download

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I purchased a license but am not able to assign it or install the add on. The only option is "Download archive." How do I get this add on that I paid for?

Type: Pre-Sale
Status: Resolved
View Replies:
shahroq replied on at Permalink Reply
shahroq
Hi,
Plz contact franz, he will be able to help you.
doccarter replied on at Permalink Reply
Who is Franz?
shahroq replied on at Permalink Reply
shahroq
https://www.concrete5.org/profile/-/view/6

concrete5 Environment Information

# concrete5 Version
Core Version - 8.2.1
Version Installed - 8.2.1
Database Version - 20170802000000

# concrete5 Packages
C5DK TwentyTwenty Image (1.0.3), Cycle2 Slide Show (1.0.2), Easy Image Gallery (1.4.2), HTML+PHP Code Block (1.0.1), Login/Logout Link (1.0), Page List+ (2.0.0), PDF Viewer (1.0.1), Simple Gallery (1.0.7), Simple Slider (1.0), Stupid Slider (0.9.1), Thumb Gallery (1.0.3), Vivid Carousel (1.0.1)

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Apache

# Server API
cgi-fcgi

# PHP Version
7.0.24

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bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, json, libxml, mbstring, mcrypt, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, posix, pspell, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

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max_input_vars - 1000
memory_limit - 256M
post_max_size - 65M
sql.safe_mode - Off
upload_max_filesize - 64M
memcached.sess_lock_max_wait - not set
memcached.sess_lock_wait_max - 2000
memcached.sess_server_failure_limit - 0
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 2000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

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