Gallery Disappeared

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Hi, after having 3 columns of images on a gallery page (using Highslide) for years, 2 columns suddenly disappeared when making edits. This happened right after C5 switched servers but they believe it's a problem with the add-on (For the addon I think the issue might be around how the block edit dialog was written) and suggested contacting you directly. When I look at earlier versions only 1 of the 3 columns show up so it's definitely something in the code.

Please let me know how this can be resolved.

Thanks,
Michelle

Type: Discussion
Status: In Progress
maragon
View Replies:
DeWebmakers replied on at Permalink Reply
DeWebmakers
Hi Michelle,

Not sure what could go wrong there, but I could take a look...
Please send met URL.

Best,

Corretje
maragon replied on at Permalink Reply
maragon
Corretje:
HI, thanks for response. The page is athttp://artscenetoday.com/artists-to-watch.... As I mentioned I didn't have any problems before the server change and had that gallery set up for a couple of years and made periodic updates to it. Appreciate any help you can give me.

Thanks much!
Michelle
DeWebmakers replied on at Permalink Reply
DeWebmakers
Hi,

Strange!
Please send me the C5 login details and FTP-login details.
Send them to wim@dewebmakers.nl and I'll take a look.

Best,

Corretje

concrete5 Environment Information

# concrete5 Version
5.6.3.4

# concrete5 Packages
Advertisement (1.7.7), Amiant Image Gallery (0.7.3.1), Area Splitter (2.1), Awkward Slider (1.0.4), Black Accents (2.1), blogga (1.0.), Bootstrap (3.1.1.4), Bootstrap Buttons (3.0.0.2), Bootstrap Carousel (3.0.0.1), Bootstrap Image Gallery (3.0.0.5), Bounce Box (1.0.2.2), Burned (1.0), C25 Theme (1.0), Communication (1.2), CorporateAmerica Theme (1.5.1), Cube Testimonials (1.0.6), Earthtones Leather (1.01), eCommerce (2.8.12), Evolutium Theme (1.0), Featured Content Slider (1.1), Featurist Theme (1.3.1), FlexSlider (2.2.0.5), Floating (1.0), Foundation (1.4), Galleria image gallery (2.0), Gallerific (1.2.3), Gallery (1.0.1), Google Tagcloud (1.5), Grunge Columns (1.01), Highslide Web Albums (3.1), Iframe (1.0), Image Caption (1.5.1), imagine (1.0), Innovation (2.1), Innovation Theme (1.0), LoadFooV2 (1.0), Login (1.0), Natural Essence (1.2), Neuphoric (1.0), OfficeSpace Theme (1.5.1), Orange Sunset (1.2), Parallax Slideshow (1.0.2), Related Content Panel (1.1), Salt n Pepa Theme (1.0), SEO Analyzer (1.2), Simply Grunge - Theme (2.1), Slate Theme (1.5.3.1), Slider Overlay (1.1.4), Smooth Scroller (1.4.8), Sortable Fancybox Gallery (1.17), Splash Theme (1.0), Static Footer (1.0.1), Superfish (1.0), SWF Document Viewer (1.0), Syntax Highlighter (1.0), Tag Cloud (1.0.2), TerraFirma2 (1.0), tnSpacer (1.3), Touching (1.1), ViewPort (1.0), Vimeo Player (1.0.6), Whitespace Theme (1.2), Zoom Image (1.0).

# concrete5 Overrides
themes/touchheal

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - Off
Full Page Caching - Off

# Server Software
Apache

# Server API
cgi-fcgi

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Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2486.0 Safari/537.36 Edge/13.10586

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