Issues with secondary file

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I'm having difficulty getting this to work on mobile devices. I originally set everything up without OGG files as a backup as I didn't have a converter. I downloaded a converter, uploaded the files, added them to my blocks, and nothing changed.

I tried multiple templates to see if that was the issue but to no avail.

I love the plugin but even a fresh installation of the plugin isn't currently doing what I need it to.

Type: Pre-Sale
Status: In Progress
andrewloehr
View Replies:
cpillz replied on at Permalink Reply
cpillz
I'm sorry to hear that it's not working correctly for you. What device(s) are you trying to use it on? Is it not functioning at all, or only partially working? Any additional information you can give me will be helpful.

Carl

concrete5 Environment Information

# concrete5 Version
5.6.3.2

# concrete5 Packages
Downloadable File Purchase (1.2.2), eCommerce (2.8.12), HTML5 Audio Player Basic (1.1.6), Pact (1.0), Simple Blog (4.2.1).

# concrete5 Overrides
languages/zh_TW, languages/sl_SI, languages/ja_JP, languages/ru_RU, languages/nb_NO, languages/sv_SE, languages/ar, languages/fi_FI, languages/es_MX, languages/ro_RO, languages/es_AR, languages/tr_TR, languages/es_ES, languages/it_IT, languages/cs_CZ, languages/pt_PT, languages/el_GR, languages/de_DE, languages/fr_FR, languages/nl_NL, languages/fa_IR, languages/sk_SK, languages/vi_VN, languages/es_PE, languages/da_DK

# concrete5 Cache Settings
Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off

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Apache/2.2.29 (Unix) mod_ssl/2.2.29 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4

# Server API
cgi-fcgi

# PHP Version
5.3.29

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bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, ereg, filter, ftp, gd, hash, iconv, imap, intl, ionCube Loader, json, libxml, mbstring, mcrypt, mysql, mysqli, openssl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, session, SimpleXML, soap, sockets, SPL, SQLite, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib.

# PHP Settings
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mysql.max_persistent - Unlimited
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36

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