Error - please check your credentials

Permalink Browser Info Environment
I have been unable to get this to work on two web sites.
Both show the same errors see attached screen shots.
Link to recent site.

https://sundayislandtours.com.au/gallery...

I also noted the same error on this web site from previous help ticket on this add on.

https://www.healingthroughhorses.co.uk/...

2 Attachments

Type: Ticket
Status: In Progress
cmerritt
View Replies:
cmerritt replied on at Permalink Reply
cmerritt
Any updates in this issue?

Colin

concrete5 Environment Information

# concrete5 Version
Core Version - 8.5.5
Version Installed - 8.5.5
Database Version - 20201116182100

# Database Information
Version: 10.3.31-MariaDB
SQL Mode:

# concrete5 Packages
Instafolio (1.7.4), Interactive Graphic (0.9.5), Replica Pro Theme (1.6.0), Simple Gallery (1.0.9), Traffic & Statistics (1.5.0)

# concrete5 Overrides
blocks/image_slider/templates/sundayisland_slider.php, blocks/image_slider/templates, blocks/image_slider

# concrete5 Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

# Server Software
LiteSpeed

# Server API
litespeed

# PHP Version
7.3.29

# PHP Extensions
bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, timezonedb, tokenizer, uploadprogress, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 300
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 120
max_input_vars - 3000
memory_limit - 128M
post_max_size - 64M
upload_max_filesize - 64M
ic24.api.max_timeout - 7
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5

Browser User-Agent String

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You may not request a refund that is not currently owned by you.