Mega Menu and Theme Slate does not work

Permalink Browser Info Environment
Hi,

I purchased the Mega Menu addon. It's not working. It is not dropping down at all.

I have tried -- with no succes -- to fix this problem using the solutions in the video that was recommended fora simular problem:http://www.youtube.com/watch?v=TBDw8uYk048&feature=youtube_gdat... .

Can you please tell me what to do? I am not a very experienced developer so please give me detailed instructions.

Thanx,
Karen van den Broek

Type: Discussion
Status: New
karencncrt5
View Replies:
jb1 replied on at Permalink Reply
jb1
Hi Karen,

What is your site URL were this block was installed?
Can you provide dashboard login via Private Message?

JZ
jb1 replied on at Permalink Reply
jb1
Hi

Have you tried removing the theme's dropdown menu? It looks like it's conflicting with it.

If you can remove it and add the Mega Menu in let me know so I can investigate starting there.

JZ
karencncrt5 replied on at Permalink Reply 1 Attachment
karencncrt5
Hi JZ,

I have tried removing the theme's dropdown menu as displayed in the video, but Slate is not organized that way. Therefore that is no option. The autonav is not a block you can delete as other blocks. See attachment.

I am not certain enough of my skills to remove things more drasticaly, like removing things files in FTP.

concrete5 Environment Information

Browser User-Agent String

Hide Post Content

This will replace the post content with the message: "Content has been removed by an Administrator"

Hide Content

Request Refund

You have not specified a license for this support ticket. You must have a valid license assigned to a support ticket to request a refund.