Package Not CompatableBrowser Info Environment
I am a newbie to concrete so please excuse me if I have not followed the process correctly.
I have a dev site
and purchased the Mega menu version 5.7 and while attempting to download the package I receive the following message.
This package isn't currently available for this version of concrete5. Please contact the maintainer of this package for assistance.
Have I purchased the correct version or is there something else I need to do.
I've checked your site and it looks like it's definitely a 5.7+ installation so you've purchased the right Mega Menu (there's 2 versions - one for 5.6 and older, and another for 5.7+).
I'd suggest trying to install the package manually: download the zip file (from the Concrete5.org website) and uploading to your "packages" folder on your website and then extracting it. There's an article which explains the steps:
Hope this helps.
Can yo assist?
In now can be downloaded and added to the site.
The only issue now is when adding a block to the site, when I go to save it i receive
After installing an addon, i can add it to the application.
I am receiving a message.
"403 Forbidden Access to this resource on the server is denied! Proudly powered by LiteSpeed Web ServerPlease be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site. “
It sounds like a file permission issue. LightSpeed is the web server software (like Apache), so if it can't access a specific file it would throw that error. Take a look at the error logs to find the offending file. If you're not experienced in this area, try contacting your hosting provider.
Hope this helps.