Hi,
I've checked your site and it looks like it's definitely a 5.7+ installation so you've purchased the right Mega Menu (there's 2 versions - one for 5.6 and older, and another for 5.7+).

I'd suggest trying to install the package manually: download the zip file (from the Concrete5.org website) and uploading to your "packages" folder on your website and then extracting it. There's an article which explains the steps:
https://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...

Hope this helps.

JB

Thanks for the answer but I can't seem to find the manual download link for this addon.
Can yo assist?

Ray

Go here and click download next to the appropriate package :

http://www.concrete5.org/profile/orders/...

Hi guys. Did an update to the concrete5 version
In now can be downloaded and added to the site.

The only issue now is when adding a block to the site, when I go to save it i receive

After installing an addon, i can add it to the application.
I am receiving a message.
"403 Forbidden Access to this resource on the server is denied! Proudly powered by LiteSpeed Web ServerPlease be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site. “

Any ideas?

Ray

Hi Ray,
It sounds like a file permission issue. LightSpeed is the web server software (like Apache), so if it can't access a specific file it would throw that error. Take a look at the error logs to find the offending file. If you're not experienced in this area, try contacting your hosting provider.

Hope this helps.

JB

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Attention: Since there has been no activity on this issue for two weeks, this issue has been automatically archived.

To re-open this issue, reply to this message.